旅店的櫃檯1樓接待人員服務相當不專業,也不會基本國際英語和外國人溝通。房間格局空間很大,不過周遭的環境購物便利,客房隔音非常差!晚上相當吵雜非常難以入眠,網路服務斷斷續續不穩定到最後半夜就沒有網路,跟旅館工作人員反應也置之不理,更誇張竟然連入住房卡給了之後也無法開門,進出入都要重複到1樓詢問工作人員帶領開門,有點像是入住監獄的感覺。衛生間地下不停的漏水也沒有修護,洗澡淋浴時水噴得亂七八糟。數次反應到旅館的業主,沒有接受客戶的反應反而取消我另外已經提前五天訂單態度相當惡劣!導致臨時匆忙還要找尋另一家旅館做更換,這裡供應的早餐也是土耳其伊斯坦堡旅館最差的一家,這是我人生世界上去過的國家居住過最差的旅館體驗!The reception staff on the first floor of the hotel’s counter are quite unprofessional, and they don’t know how to communicate with foreigners in basic international English. The room layout is very spacious, but the surrounding environment is convenient for shopping, and the room soundproofing is very poor! It was quite noisy at night and it was difficult to sleep. The internet service was intermittently unstable and there was no internet until the end of the night. I ignored the reaction of the hotel staff. It was even more exaggerated that the door could not be opened even after the room card was given. Asking the staff to open the door on the first floor, it feels a bit like being in a prison. The toilet was leaking continuously under the ground and was not repaired, and the water sprayed in a mess when taking a shower. I have responded to the owner of the hotel several times, but instead of accepting the customer’s response, I canceled it. I have also had a very bad attitude about the order five days in advance! It caused a temporary rush to find another hotel for replacement. The breakfast served here is also the worst hotel in Istanbul, Turkey. This is the worst hotel experience I have ever lived in a country in the world in my life!
訪客
標準雙人或雙床房
入住日期 2023年11月
與朋友同行
1則評價
4.0/5
很好
發佈於 2023年11月16日
Temiz sınıfına göre başarılı bir yerdi. Personeli güler yüzlü otel temizdi banyo ve yataklar güzel tek sıkıntısı asansörler bana biraz bakımsız geldi. Onun dışında bir sıkıntı yoktu
Das Frühstück war schön und vielfältig. Dusche hatte Schimmel und leider war die Klimaanlage sehr laut. Ansonsten sind die Betten mega bequem und Betten sowie Duschtuch sauber. Personal war freundlich und hat sofort unseren Wunsch erfüllt.
Sehr schade fand ich nur, das wir kein Parkplatz hatten.
翻譯
Mohamad Ali Jaara - Lebanon
標準雙人或雙床房
入住日期 2024年6月
與朋友同行
4則評價
4.2/5
很好
發佈於 2024年6月13日
Nice one
翻譯
訪客
入住日期 2022年11月
家庭旅遊
1則評價
1.0/5
發佈於 2022年12月22日
Super bad hotel about everything
翻譯
訪客
標準雙人或雙床房
入住日期 2023年5月
與朋友同行
1則評價
5.0/5
傑出
發佈於 2023年5月31日
我很滿意
原文由 Google 翻譯
訪客
三人房
入住日期 2022年8月
家庭旅遊
2則評價
3.7/5
發佈於 2022年10月1日
住了一晚!房間很乾淨
原文由 Google 翻譯
BERNARD TANKISO
入住日期 2021年7月
商務旅客
9則評價
5.0/5
傑出
發佈於 2021年7月19日
最好的
原文由 Google 翻譯
訪客
入住日期 2023年12月
商務旅客
0則評價
1.0/5
發佈於 2023年12月1日
Terrible Service . Staff knows only turkish . Staff are afghans , Iranian and other. Terrible rooms , everything overused and outdated. Shower tub leaking and wash basin too. You need to buy a pass-pass or s floor mop when you check in . Cleanliness zero Dirty towels with stains and holes. Bed Linen with holes snd yellow stains ! Breakfast poor , the cheapest variety they can offer. Beyaz peynir ( the same salty white cheese over 4 serving plates) , limited choice and the same food everyday. I asked the waiter if he fixed the leaking eater problem in my room, and he replied to me in Turkish. He made fun of me in front of other guests. I could not take the insult. The manager , that looks like a guest rather than a manager , no dress code , instead of investigating the incident , had a very bad attitude, and asked who are you ??? & kicked me out of the hotel in front of all the other guests and asked me to pack my bags and leave. Advice : This property is not safe to stay at; No safety deposit boxes , and the balcony doors do not close and are easily accessible from the neihbouring rooms. Do not stay unless you do not have any other option.
翻譯
訪客
入住日期 2023年1月
與朋友同行
0則評價
2.0/5
發佈於 2023年1月19日
First impressions were not great the reception communicated with me via Google translate. The room given was a small tight room , barely any room to walk or pray in. There was a fridge with water cartons. I wasn't expecting a bath as it did mention bath and shower also a terrace which the room didn't have nor any toiletries. Bed covers were not clean and had dried sauce on it. The thing I did enjoy was it was close to shops and also the WiFi had one password for 3 different wife names . Overall out of 5 I'd give it a 2
翻譯
訪客
入住日期 2022年11月
其他
0則評價
1.0/5
發佈於 2022年11月1日
The worst place anyone could ever go to !! The manager is the receptionist and the reservation agent all at the same time Checking people from the camera , they were talking about me in Turkish thinking that I didn’t understand The stuff at the hotel were so rude and really impolite, the hotel smelled weird and also they can take you out of your room in case they get a new customer It was a very scary experience I went there for business and I basically booked it because of its location which ended up also not so promising The hotel looks absolutely nothing like pictures it’s a smelly small place with disrespectful people working in it who can do anything for extra euros Be careful!!!