蘇爾伊斯坦堡酒店的評價

We had a reservation for 4 rooms - 2 quadruple, 1 for 5 people and 1 single. For 4 nights. First - we decided 2 of the rooms to extend our vacation and go 1 day in advance and made an additional reservation through Booking. She was canceled from the hotel on the day of arrival with the excuse that they could not check the credit card / and the reservation for the remaining 4 nights in all rooms was guaranteed with the same card and "managed" to withdraw money after that /. We arrived all 4 rooms in the evening for accommodation and it turned out that they do not have any rooms, nothing that our reservation was made 2 months ago, and also nothing that Booking still had rooms available, but at much higher prices. We would be accommodated in another hotel for 2 nights and then move back. Anyway, we agreed. We go to the other hotel, there they give us 4 rooms, only 3 double and 1 quadruple. There is no place to accommodate us all, there is no place to fall in the double needles, let alone put a bed. They were going to find us another room, but we had to pay for it. Do we have a choice?!? They send us to a third hotel, there the room is supposedly for 5 people, it is double again. Finally, we find a room in the fourth hotel, which can fit in somehow, crumpled and at 01.00 at night we successfully check in. After 2 days we moved together to the hotel where we had to be from the beginning. The rooms are not what we paid for at all, but at least we are not on the street! Conditions are miserable! Dirty, hair in the bathroom and the room, everything is falling apart, no blankets, they were washed, we have to wait until the evening for towels that they were not washed, the disgusting and disgusting breakfast ... The man from the single room moved him once more for last night. And all the time the behavior of the owner and staff was arrogant and impudent, without a gram of regret for what was happening !!! By no means do I recommend the hotel, even without money to offer it to you! Complete miserable !!!

2 ay oncesi tanidigimiz olduklari icin calisanlardan Ugur bey ile telefonda rezervasyon yaptik. Hersey whats app ile teyit edildi. Fakat aksam ustu otele check in yapmaya vardigimizda odalarin olmadigini boyle bir reservasyon olmadigini soylediler!! Ugur bey (calisanlardan) tatil de oldugundan diger calisan maalesef gidin Ugur beyle halledin dedi!!!! Ugur bey de bize maalesef yardimci olamadi gercekten odamizi baska bir misafire sattiklarindan dolayi. Cok rezil bir isletme. Bizi aksam ustu ( iki bayan) otelsiz biraktilar dalga gecer gibi 70 euro ya baska bir otel onerdiler ( bizim kalacagimiz otel gecesi 40 euro idi) Hic birsey de yardimci olmadilar biz kendimiz diger otelden yer ayarladik.. Lutfen hic kimseye inanmasin telefonda (tanidiginiz icin) guvenip birsey ayarlamayin, yoksa bizim gibi sokakta kalirsiniz ve ucuk fiyatlarla diger otellere yonlendiriller sizi..

A modest hotel in the heart of old Istanbul. Great location, very friendly and helpful staff, great value. Тhe heating wasn't enough (probably there was some technikal issue) but the cleanes was OK, also the hot water. Rooms are soundprof. The staff found a place to park our car free of charge. We liked this place, especially the great location.

I recently stayed at Sirkeci Family Hotel and couldn’t have been happier with my experience. The location is absolutely perfect—close to all the main attractions, restaurants, and public transportation, making it easy to explore the city. The cleanliness of the hotel was impeccable; every corner was spotless, and it was clear that they put a lot of emphasis on hygiene, which made me feel comfortable and safe throughout my stay. The staff was another highlight of my visit. From the warm welcome at check-in to the attentive service throughout my stay, they went above and beyond to ensure everything was perfect. They were always ready to assist with any questions, provide recommendations, and make arrangements. Their kindness and professionalism made a real difference.