貝比克住宿精選酒店 - 限成人(Bebek Hotel by the Stay Collection Adults Only)

Müthiş lokasyon bebek semti güleryüzlü personel ve loş dekorasyon harika bir boğaz oteli

A trendy restaurant masquerading as a Hotel — come here if you are a local influencer — but as a guest of the Hotel — stay far far away. We waited for one hour for a table to eat our first night while the locals streamed in, the breakfast service was non existent — want your water filled up, ask, want to order, ask, the wait staff scurries around serving almost no one, looking, not serving. I have a suite — to get it cleaned — you guessed it, ask to make sure bc otherwise they won’t clean it. The staff wears all black — they look cool — but do not serve their guests. Their sole aim is to serve the local glitterati, such as it is. It is beyond disappointing and despite many pleas for service, in a suite no less, the cool kids here can’t seem to figure it out. Come and pose — just don’t stay.

My family has been coming to Bebek hotel for the last 20 years. How disappointing to see what’s happened to it since its purchase by The Stay. The new owners prioritize running a nightclub, not a hotel. Music was going every night of the week but became intolerable on Friday night. I asked at 1:00 am for the music to be turned down. Management would not do it. The music was so loud the floor was vibrating. I was traveling with two octogenarians who were so disoriented from lack of sleep that we had to check out the next morning, something I’ve never had to do during a hotel stay. I asked for a refund of the night we could not sleep, and the hotel consented. We left with a folio committing this and within 2 hours I got a text from the manager reneging on the commitment. The worst hotel experience I’ve had in decades of traveling.

I had booked 3 nights,Sept. 6-9, 2023 paying an extra night because I was scheduled to land this morning, Sept. 7th at 5:50am in Istanbul and wanted to make sure I could check in first thing in the morning upon my long journey from the States. My flights yesterday were all delayed several times and eventually cancelled due to storms in the Chicago, Detroit and Cleveland area. Obviously missed my connecting flight to IST makng it impossible to get there until the 9th without having to buy an entirely new air ticket. With all of that said, when I asked my travel agent (American Express Travel) to call to cancel, Bebek hotel refused to refund any of the $2726.38 that they charged in full on my card prior to my arrival. Very bad business. Do not book Bebek. Could not check in due to disasterious weather and they are not willing to accommodate.

My experience was nothing short of distressing, prompting me to assign the lowest possible rating, a mere 1 star, a rating that does not adequately reflect the depth of my dissatisfaction. If I was given the option to assign a rating below 1 star, I would have without hesitation. The behavior of your staff, who should epitomize hospitality and courtesy, was anything but that. The rudest, most arrogant, and most annoying hotel staff I've ever seen was here. My friends and I planned to meet at your restaurant's entrance at 13:00 for a meal without making a reservation. When my friend arrived at the hotel before me, she was told that they do not accept customers without reservation. However, I had eaten at this hotel many times without reservation. My friend called me to explain the situation and offered to meet somewhere else. When I wanted to talk to the hotel staff to clarify the matter, she refused to talk to me on the phone. Instead she claimed that if I was this desperate to talk, I should call the hotel’s general line for communication. I was already very close to the hotel, and when I arrived at the hotel within a few minutes, the staff member not only spoke to me in a raised tone but also displayed an utter lack of professionalism, clutching onto an electronic cigarette. Although The Stay is a local brand, I was faced with a situation that I never expected to encounter in a business that I thought was trying to become a chain hotel brand by opening hotels in very important locations. After arguing at the door for a while, she invited me to leave the hotel premises immediately. As time has passed, my anger is gone, but my disappointment remains. In my opinion, it is unlikely that the lady who works at your hotel’s entrance operates without oversight from her managers. Such appalling conduct can hardly be attributed to personal decisions indicating a severe management weakness. While many criteria such as customer satisfaction, employee satisfaction, supplier satisfaction in hotel management affect the position of that hotel in a global sense, I would like to inform that Bebek The Stay Hotel has failed in the first stage in terms of customer satisfaction. Your generic reply to this comment is worthless to me. I don't want you to waste your time with unnecessary apologies or excuses anyway. You should be aware that the quality of the products you offer, the beauty of your view, and the valuable name of your hotel can only be sustained with quality employees and happy customers. I hope you take it as constructive criticism. P.S. Electronic cigarettes are prohibited in indoor areas of hotels.

Beautiful hotel with a great rooftop but terrible service and way overpriced. I booked almost a week at the hotel and had to check out half way, given the quality of service. Let me add this is the first time I’ve written a negative review and I travel a lot.

I recently had the pleasure of staying at The Bebek Hotel by the Bosphore in Istanbul and I cannot speak highly enough of my experience. The staff at this hotel were incredibly helpful and went above and beyond to ensure that my stay was enjoyable. From the moment I arrived, I felt welcomed and well taken care of. The staff at the front desk were attentive and accommodating, providing me with all the information and assistance I needed. They were always ready with suggestions of places to visit and dine, ensuring that I made the most of my time in Istanbul. The hotel itself was beautiful and clean, with comfortable rooms and stunning views of the Bosphorus. The amenities provided were top-notch, making my stay even more comfortable and enjoyable. The attention to detail in every aspect of the hotel's design and services was truly impressive. What really set The Bosphorous apart from other hotels I've stayed at was the helpfulness of the staff. They made every effort to ensure that my needs were met and exceeded my expectations. Whether it was arranging transportation, making reservations, or simply answering my questions, they were always there with a smile and willingness to assist. I cannot thank the staff at The Bosphorous enough for their exceptional service. They truly made my stay in Istanbul memorable and I would highly recommend this hotel to anyone visiting the area. If you are looking for a hotel with helpful staff, stunning views, and a comfortable ambiance, The

The location is excellent and the hotel design is interesting in a sort of maximalist luxury way. I encountered four serious issues: 1. Did not get the suite facing the Bosphorus that was booked for me. The street side view is interesting, but the noise of honking cars and police sirens never ends. There is no point in staying at an expensive hotel here without the view. 2. The huge wall of windows in my suite faced west and the electric shades did not work, so it was like an oven until sundown with only sheer curtains. 3. One heavy window fell off its hinges when I opened to let the heat escape. I caught it just before if would crash on the desk and my laptop. I advised someone on staff about this, but did not get the sense that he was concerned. 4. This is a nightclub that happens to have hotel rooms. I was in Istanbul for work and for three midweek nights could not sleep. The rooftop bar pumps bass until at least 2 AM and I could not escape the sound even with earplugs and my head buried under the lovely pillows. The glass in my room literally rattled from the bass.

Me and my wife love the place The hotel is good for pepouthat they party a lot :) The food was great Staff very friendly At night little nosy because a lot of party restaurant around the hotel but as I said me and my wife love it and we like to party every night ( vacation time :) I recommend this hotel * only one thing that I did not like is the Laundry service they charge me for 4 pcs about $50 and this rate very expensive compared to any hotel on the word .