塔克西姆阿斯頓酒店

탁심광장과 가까워서 근처 여행하기 좋고, 근처에 케밥맛집도 있고, 늦게까지 다니더라도 별로 위험하다는 생각이 안듭니다. 그리고 호텔시설은 깔끔하고, 룸이 좁지 않고 여유가 있어서 가성비 좋은 호텔이었어요~ 그리고 1층에 있는 라운지도 왔다갔다하면서 쉬기 좋았습니다.

Нам очень понравился отель😍  Чисто, полотенца на всех членов семьи, кондиционер работает, большие офигенные кровати. В номере ждёт прохладная вода на всех. Тапочки тоже на всех, нас было 2 взрослых и 2 детей. Ушные палочки, мыло/гель и шампунь это тоже очень порадовало 🥰 сервис супер! Чемоданы занесли, wi-fi тоже прекрасно работает. Прям рекомендуем! Если ещё будем останавливаться в Стамбуле, то с удовольствием вернемся снова 😊

I arrived at the hotel, and two very rude men asked me if i had a reservation, "of course I do I said. They looked at me as if the I was lying. They found my booking in the end. I told them I booked for two people, when my friend turned up they would not let him in, even though he had his ID, he was from Brazil. I was so angry I did not stay the night , I went to another hotel , with much better customer service VERY VERY VERY BAD CUSTOMER SERVICE

The bed sheets in the hotel are not clean, with many small curled hairs and red stains. We reported the room condition to the front desk staff, but the middle-aged man at the counter had limited English skills and could not understand us. Later, we used a translation app, but he asked us to wait until the next day to change the sheets. We cannot accept used bed sheets, so we requested new ones and said we would change them ourselves. However, the sheets they gave us also had unidentified stains. When we checked in, we informed the hotel that we had booked for three days and that we would leave our trash outside the door. We did not need housekeeping or any restocking of supplies. We also mentioned that we would collect plastic bags from the front desk for the trash bin. Despite this, on the second day, the housekeeping staff still used their key card to open our door while we were all inside, indicating that the front desk had not communicated our request. On the second and third days, the front desk staff spoke better English and understood our needs. We stayed in a four-person room, but the space was very small. We could only open one suitcase at a time, which was very inconvenient for us! The bed was comfortable, and the hotel was very close to Taksim Square!

The location of the hotel is perfect, 2 mins walk to Taksim Square. 10 mins walk to Havaist IST bus station. Front desk managers are friendly and helpful. I got a room upgrade.