伊斯坦堡卡拉柯伊 10 號 - 特級

This is a beautifully decorated hotel, converted from a historical building. The location is superb, walking distance to most scenic sites and local amenities. The rooms were clean and comfortable. I would highly recommend!

Lovely hotel with a calm and classy vibe, ideally located near to the busy restaurant area so short walk to breakfast lunch and dinner, or just a drink. Staff exceptional, Rabia on reception, Ebrar the concierge and Ayhut the bell captain always with a smile and willingness to help, sometimes it’s the people who make the difference. Tram stop only about 400 metres walk away, we enjoyed our stay very much

It was such an amazing experience In every aspect Room size Clean bathroom Helpful staff Quite, you can’t hear anything from other room or from outside Near Galata mall and a lot of cafes and restaurants For sure I will comeback there

Je suis arrivée à minuit avec deux valises, et la personne à l’accueil ne m’a même pas proposé de l’aide. La chambre était propre mais très bruyante : on entend tout ce qui se passe à l’extérieur, y compris le tramway à chaque passage. L’emplacement est excellent, tout est à proximité.

The service and the attitude of the staff and reception team is the opposite of what you expected from the legendary Turkish hospitality. There had in this hotel a very bad attitude. Very arrogant and talking to you in an extremely rude manner !! Never do it in this level of arrogance !  Despite the good location to visit the city and the corrective actions done by the female manager of this place, the rest of the staff make your stay a nightmare in term of consistency and service.  Don’t ask simple a glass of water as at the reception, they will tell you : « we send it to you asap.. » and after a while they will call you in the room and say we will send but you will have to pay it .. in short good location but if you expected to be treated as a normal client , forget about it. I usually don’t take the time to give a feedback but this experience was so chocking and terrible that I have to share it as you will be very disappointed if you are going to this hotel .  Only the manager try to save the situation but the chocking attitude and lack of respect and training is extremely disappointing !!!