弗曼希拉爾酒店的評論

If you are wondering why the hotel is so cheap, I will make it easier and share my experience with you! Keep in mind. You get what you pay for! Rooms are very tiny and small. Room service doesn’t exist. I called three times asking for hot water to make coffee, they never sent it. On a very hot day /over 40C/ 104F/. They decided to turn off the AC so they save on their energy bill. When I asked they claimed that the AC is on a scheduled maintenance for two days (in the middle of the season!!). I couldn’t survive the heat for more than 24 hours while my reservation was initially made for 10 nights. When I asked for refund, the manager on duty became very rude and unprofessional, he refused to refund me or to relocate me to a different room. I don’t know how they expect their residents to stay there with no AC!! Luckily, ******* saved my trip and relocated me to a nicer hotel. They still owe me the money for my second reservation that they refused to refund. Don’t make the same mistake I made!!!