來自住宿之回應: Dear Sir or Madam,Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management
訪客
"標準雙人房"
入住日期 2026年6月
情侶
15則評價
2.5/10
發佈於 2026年7月27日
這應該是我第一次寫差評,這家酒店的服務真的很差,要避雷,歧視中國人!!!第一晚我去酒店的時間差不多半夜了,酒店給我升級了房間,第一印象還是不錯的。但是!!!後面噁心人的事情就發生了,因為我後面兩天都要待在伊斯坦堡,所以我問酒店如果我還是預訂原來的房型,能不能讓我待在原房間(升級過的),反覆強調我是付原來房型的錢,他答應了,説我的房間是 available 的,於是我就預訂了後面兩天基礎房型。沒想到出爾反爾,定了之後説我定的是基礎房型,升級房型已經訂滿了,呵呵🙂如果不是能住在我原來房間我都打算換酒店了,然後,你不是説升級房型已經訂滿了嗎,又跟我説,你要住原來房間,每天多收 120 歐。
這還沒完!!給我退回原來房間就算了,還給我一個殘疾人房間,房間設施超級差,排水大家看圖吧,11 點鐘給我退回基礎房型的,那時候就沒有好的房間嗎?我還記得我拿到房卡的時候那些工作人員都在笑,一開始我不知道在笑什麼,後來我知道了😡注意,他們是在我拿房卡溝通的時候一直用土語説話,一直看着我笑。最後點贊攜程,攜程客服幫忙溝通了給我換房了。但是換的房也是故意的,在電梯對面,超級吵,所以説真的覺得這個酒店很不行,1 分都高了
來自住宿之回應: Dear Wu Zirui,Thank you for sharing your feedback. We are truly sorry that your experience did not meet your expectations.When you requested to extend your stay, our colleagues informed you that you would not be able to remain in the Deluxe room, as it had already been reserved for another guest. They explained that if you made a reservation for a Standard room, you would need to move to a Standard room. We always do our best to assist our guests whenever availability allows, but unfortunately, we were unable to keep you in the upgraded room because of our occupancy.We sincerely apologize that we could not meet your expectations and that you left with a negative impression. Your feedback is important to us, and we will continue working to improve our service.Kind regards,Hotel Management
來自住宿之回應: Dear Sir or Madam,Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management
來自住宿之回應: Dear Sir or Madam, Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,breakfast,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management
訪客
豪華雙床房
入住日期 2026年7月
家庭旅遊
7則評價
10/10
傑出
發佈於 2026年8月21日
非常不錯的酒店
來自住宿之回應: Dear Sir or Madam,Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,breakfast,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management
來自住宿之回應: Dear Sir or Madam, Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,breakfast,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management
來自住宿之回應: Dear Sir or Madam,Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management
來自住宿之回應: Dear Sir or Madam,Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management
來自住宿之回應: Dear Sir or Madam, Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,breakfast,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management
來自住宿之回應: Dear Sir or Madam,Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,breakfast,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management
來自住宿之回應: Dear Sir or Madam,Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,breakfast,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management
來自住宿之回應: Dear Chaohuaxishi,Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,breakfast,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management
來自住宿之回應: onaklama yerinin yanıtı:Dear Sir or Madam,Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management.
來自住宿之回應: Dear Sir or Madam ,Thank you for your positive feedback. We appreciate you choosing to stay with us and are delighted you found our location,breakfast,collegue,service and hospitality so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Management