阿克拉酒店(Acra Hotel - Special Category)

Average hotel. Location is ok but a bit secluded, a bit hard to access if you bring heavy luggages by yourself without a taxi. On the upside is it's close (4-6 min walk) to Hagia Sophia and Blue Mosque. Service is average. Cleaning staff barges in your door 2 secs after knocking your door (what's even the point of knocking your door then?). Please at least wait for 10-15 secs to wait for our response. Receptionist and the other staffs very frequently smokes right in front of the hotel and often the smoke gets inside the lobby and rooms. Right after check in the head staff or marketing staff offers you some tours/hamam promos that they think are good for you (most probably things that they get bonuses on if you take them). I find it weird but it could be great for you if you're going solo to Istanbul, I guess. Amenities wise, no toothbrush. Bar soap instead of liquid soap. Cleanliness wise, they clean your room everyday which is good.

This was our second time staying at Acra Hotel. The staff is always welcoming and has all the information we need. We booked a room with 2 beds but unfortunately something was wrong with the room so they were kind enough to put us in 2 different rooms which totally worked for us. There are multiple options for breakfast that will fill you up. House keepers are always happy and laughing with you. They always ask if we need anything to replenish in the room. Zeynet is always so sweet. Last October, I lost my voice, and I communicated with him that I was sorry but couldn't talk and that we were leaving to have dinner and needed him to save our parking space. When we came back to the hotel and went to our room, I heard a knock on the door, and it was him with some hot milk and honey. He said that's what they drink to make the throat feel better. I thought it was the sweetest thing ever! I was happy he was still there at the hotel when we came back the second time. He actually walked us to the restaurant to make sure we got there safely. At night it's so quiet and peaceful we slept so well! I have no complaints about the Acra hotel, and I can not wait to come back and see everyone! Thank you so much for everything!

Location was very good to get to nearby attractions. Staff were very nice and helpful. Overall had a very good stay.

Very good friendly hotel. Incredibly close to historical sites. Room was clean and staff were very friendly.

The hotel needs a make over. Didn't feel like a hotel when we got in. The bed was very small also. We requested for an extra pillow are we were told the hotel was full so they couldn't give us. Breakfast was no where as shown in the pictures. The tea in the machine was finished and when we requested them they just gave us tea bags. Wouldn't go back to the hotel.

By far this was the worst hotel I have ever stayed in. I have reviewed Many hotels and restaurants in the past as I book hotels depending on their reviews. The reviews of this hotel did not match the hotel. This hotel in Paris or New York city would have been considered a one star hotel. One of the staff at the front desk was very nice and helpful, we booked a city view room and once we got to our room it was not the same as was shown in the picture and they said the room we are in is much nicer. Well, the room we got was a connecting room as was mentioned, however, 1) The closet doors were missing handles. 2) The bathroom showers were not functioning correctly. 3) The water was changing between very cold and very hot temperature. 4) The room was facing stairs and not city as was booked. 5) The window was right above kitchen exhaust. 6) The AC stopped working sometime at 4:00am and the room became very hot and couldn't turn it back on. 7) The bed did not have top sheets to pull over myself. 8) A part of the flooring was bulged and we kept tripping on it. 9) Bathroom was not clean and there were mold and yellow stuff around the bathtub and sink. 10) Sleep comfort on their mattress and bed was terrible. 11) light fixtures in the room were either missing or falling apart. 12) Floors were sticky and it was clearly not cleaned prior to our arrival as we could see drops of liquid and dirty shoe prints. I would stay away from this hotel as I had one of the worst stays and co

When we got to the room, the air conditioner was not on. The room was extremely hot and not bearable. When I brought it up to the front desk, they turned it on, but it was still hot. The internet did not work throughout my stay at acra, I complained about it every day, and the manager let me work in his office because it’s the only place where the internet worked. If the internet worked, it was not stable. I am very disappointed as I had to work 8 hours and their response was, you can always work in our office. The staff was extremely friendly, but my experience was very stressful. I expect a refund.

This hotel is very convenient close to the Attractions I stay here 7 days use metro All good staff is friendly helpful 😊😊