Fabulous hotel, mert was excellent and great customer service throughout. We arrived to the hotel after receiving surgery and the staff were so kind, the room was very clean and to a high standard.
This hotel is not for families!! The minute we arrived, we did not feel welcomed!! The reception staff behaviour was disrespectful to say the least, especially the female ones!!! They don't listen and their first answer is always 'No' even though the first rule in customer service book is never say 'no' to customers but must be like 'ok, I will see what I can do' or 'I will do my best'!! One strange thing is those 'see through' bathroom doors. Its not convinient for families since one can see each other when they taking a bath. The indoor pool is very small and not heated and the water is cold as a result. They also ask to wear a hair cover if you want to enter the pool, and you can buy it from them for a relatively high price!
2023-12-31裝修,相信帕夏宮酒店以茲密爾周到的服務和一流的設施,會讓您在伊茲密爾開展一段難忘的旅行。附近很多景點,包括Seba Sanat Galerisi、Beth Israel Synagogue和Kopru Guzel Sanatlar Merkezi都離酒店不遠。酒店坐落於伊茲密爾古鐘樓邊,附近還有很多景點包括Tarihi Asans?r Binas?和Phokaia。可以去酒店大堂吧,舒適的環境,可供您休憩放鬆。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Leone Patisserie & Boulangerie(法國菜)、Livia Cafe和B'ready Snacks & Bites(法國菜)期待着您的光顧。酒店休閑區提供了各類設施,您可以在這裏舒緩身心壓力。酒店的會議廳提供優質服務,是眾多商旅客選擇入住這裏的原因。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
2024.06.25
The Yalı Konak Hotel Izmir has TOP hospitality & luxury entourage, which you could ever experience. They make you feel like Princess Diana. Ms. Sevgi and her team are the warmest and friendliest people, who make you feel at home, they arrange the smallest details to make you feel comfortable. Rooms are excellently tidy and comfortable. Bathroom has towels of the highest softestness the showergel smells like lavender fields. After this , you’re flying like a butterfly to the deliciously served breakfast and want to stay in this oasis to see the colourful sunset at the bay. You’ll feel reborn again 🦋👍🏽
訪訪客I had the most amazing stay at this charming, newly opened hotel! From the moment I arrived, I was impressed by the breathtaking private beach with its beautiful old-school umbrellas and sunbeds. The short walk to the beach pier was totally worth it as it provided a secluded and serene environment. The staff was incredibly helpful and polite throughout my stay, always ready to assist with anything I needed. The spacious and clean room provided a comfortable retreat after a day of fun in the sun. The breakfast served was delightful, offering a variety of delicious options to kickstart the day. And to top it off, the family-run restaurant nearby offered fantastic quality food at reasonable prices, making it a fantastic dining option. This hotel truly captures the essence of a perfect getaway with its private beach, attentive staff, and great amenities. I cannot wait to return for another memorable stay in the future!