None of the pillows had pillow cases on them. We asked for them many times and said we would put them on just wanted them. Kept telling us they were washing some. Never got them. Had to call to get towels there were none in the room. Took 2 1/2 hours to get a burger and beer at the restaurant. Won’t stay at this Hilton again
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Jontaya
入住日期 2024年2月
與朋友同行
2.0/5
發佈於 2024年2月24日
The location was close to our event. Appears clean and the Valet is on point. Great service from them!
Inside service was a different story… watching my friends check in compared to the service I received was polar opposites. They recorded information about the hotel and what is close by. While I received barely a word. No hygiene products in the room. Went down stairs to request them and they said they would bring them to my room… never received…
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Luciana
入住日期 2023年12月
其他
1.0/5
發佈於 2023年12月18日
The hotel seems as if it’s on its last leg. No spirits at the bar. (Bartenders were really sweet) and we got locked out of our room SEVERAL times. When we would go out and come back in, our key would not be working. This happened 4 times!!! They kept re keying our room. Then to make matters worse, the last time it happened, I went to. The room and back 3 times. Each time I had to go back down and let her know it didn’t work! Finally, she said she would have to change our room. But ma’am, our stuff is stuck in the old room. Basically they had to get security after an hour to let us in the old room casing us to miss our anniversary dinner reservation. I was so disappointed. No one knew what to do. I was very upset and feel like we were highly inconvenienced to have to change rooms. I feel like I should be refunded! I will not stay here again.
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Stanley
入住日期 2023年12月
其他
2.0/5
發佈於 2023年12月21日
For the name and location, I was expecting better. My wife and two kids traveled with me. I booked a king suite; no linen was available for the couch bed for the kids or extra wash clothes. The room overall was decent.
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troy
入住日期 2023年12月
夫妻/情侶
2.0/5
發佈於 2023年12月4日
Room lights didn't work, shower door was missing the handle, bathroom smelled like they poured bleach everywhere, no parking so you're forced to use valet, and they charged me an extra $45 to my card and no explanation why.
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Brittany Lee
入住日期 2024年1月
商務旅客
3.0/5
發佈於 2024年1月26日
Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.
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Thomas
入住日期 2024年2月
其他
5.0/5
傑出
發佈於 2024年2月25日
The hotel was clean and fresh; room was spotless, shower temp was hot like I like, and bed was perfect for a good nights rest
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Verified traveler
入住日期 2024年2月
其他
5.0/5
傑出
發佈於 2024年2月21日
Boa parada para pernoitar no caminho entre New Orleans e Memphis
I asked for a room for four and I paid for it and there was only one king bed, then when I asked to get another room they said they were overbooked when I know they weren’t because I tried booking directly with Hilton app and there were a lot of other rooms available. Then they offered to bring a roll in which wasn’t enough because that was only enough for 3 and I asked for a second roll in and they said it was a fire hazard. There was coffee but no coffee machine. And other things negatives. To say the truth the only thing that would make it better would be a full refund. Feel free to contact me or not
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benjamin
入住日期 2024年3月
其他
3.0/5
發佈於 2024年3月12日
It was a nice and solid hotel, but the valet parking was really expensive when on street parking was free. The breakfast wasn't very good and not included. It seemed like being nickled and dimed when a hotel like this should include amenities. Also, room cleaning was every other day.
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Sara
入住日期 2024年2月
與朋友同行
5.0/5
傑出
發佈於 2024年2月29日
The valet parking guys are FANTASTIC..and the front desk personnel were awesome as well. Very friendly, welcoming, super place to check in to. Also the attached bar area has great service as well..they go above and beyond. The rooms are fine..its the staff here tho that make it great.
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keaton
入住日期 2024年3月
其他
5.0/5
傑出
發佈於 2024年3月5日
The shower was terrible I forgot to report it room 821 other than that it was good I love the bed
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Dana
入住日期 2024年3月
與朋友同行
4.0/5
很好
發佈於 2024年3月25日
Good location. Several eateries in walking or driving distance.