傑克遜Sents And More附近酒店

我們到達時,員工是如此友好和樂觀,以至於他們甚至一直堅持到我們退房!我們和我們6人一起住在套房,很棒。房間很大,很乾淨。早餐很好吃,每個人都吃飽了,在我們回到佛羅里達州的路上,這是完美的。最後,位置,我們感到非常安全。我們感謝他們採取的額外措施來繼續這樣做!明年我們再去佛羅里達旅行時,我們會回來的。

住在這裏進行商務旅行，因為這對一切都很重要；這是JXN市區的輕拍。工作人員非常好，早餐令人愉快，大廳令人讚歎。我的房間裏聞到煙味，但除此之外，那是一個很好的經歷。 他們確實收取每天停車的費用（15美元？），因為這隻是代客停車，而且沒有方便的場外停車場可供使用。

This was a Mother’s Day gift from my daughters. It started amazing with the SPA but ended horribly with the hotel. My daughters purchased a gift card from The Westin’s site. When I checked in they couldn’t use it because only one manager had access to apply gift cards. They wanted to hold the entire amount on my card and I said no. It wasn’t my fault they couldn’t figure out their systems. They resolved at holding $100. Once the night manager got in she called me to say the number on the card wasn’t working. I stopped by the front desk and she said she was still working on it. I was at the bar, instead of asking me to step to the desk, she, in front of everyone, said your gift card says it’s only for the spa, you would need to pay the rest. A bit unsettling as to why this conversation is being had in front of everyone, I just nodded ok. She later said I will have the spa take theirs off the gift card and charge you the rest. I woke up to the entire amount being charged to my card and nothing to the gift card. I had plans to finish the day with a pedicure, workout, swim and brunch before checking out. Needless to say none of that happened. I was too frustrated to enjoy THE GIFT that was purchased for me. I called Marriott and they issued me a lousy 2500 points. It cost 70000 points for one night’s stay at this location. They issued 2500!!! My time that started great ended horribly. You all should train everyone to do everything. If you trust them to work there trust them to do all of the things. I have no plans on staying at another Marriott location unless they make this right.

工作人員很棒,很包容。優秀的前台服務員和家政服務。實際上我遇到的每個人都很好。我的問題是廁所。我在那裏的整個時間都跑。我打電話給前台告訴他們後面的水在流,它不會衝,因爲它沒有填滿。他們派人來修理,(他甚至很好),但他所做的一切都不起作用。他不得不再次回來,仍然不對,但至少現在它衝了。我們只是決定把浴室的門關上,這樣我們就不會聽到整晚不斷的水流的聲音。除此之外,住宿很愉快。酒店可以使用一些升級。如果我在該地區,我可能會再次入住。

進入酒店大堂後,Dionne熱情地迎接我。她熱情的微笑和令人愉快的個性不僅被我注意到,也受到了在場的其他客人的注意。在整個入住過程中,Dionne體現了最專業的品質。她非常關心和關注地幫助我和其他客人,確保我們的需求得到滿足。最重要的是,她提供了美味的新鮮烤餅乾,完成了入住體驗。迪翁是精英喜來登弗洛伍德避難酒店的完美代表!