傑克遜旅館(Jackson Hole Lodge)

My second time here after visiting in the craziness of summer. Big difference. The town is beautiful surrounded by beautiful. People are friendly and you will meet people from all over the world. Met people from 4 different continents. Would live here in a heartbeat.

Location was great; hotel was being renovated though and was a large distraction. Our room was clean, but while we were there they were painting the stairs to get to the 2nd floor and guests had to step over spray painting equipment. Also - no elevator for 2nd floor and a bit of a hassle to carry heavy luggage.

Worst experience ever…at $400+ per night!! The Jackson Hole Lodge was just sold to the owners of Mountain Modern Motel, next door, and they have all but abandoned the Lodge while they prepare to gut it and remodel. Sure would be nice if they were up front and put this info on their website. Lobby is closed…no “roaring fire” for social gathering. Frequent use of “sorry for the inconvenience” signs, but don’t expect sympathy or a discount on your stay! Oh, and forget about the cozy fireplace in the room…it’s been screwed shut so it cannot be used. Take a look at the photos..,they say it all.

We stayed at the Jackson Hole Lodge (not to be confused with the Lodge at Jackson Hole) on 9/13/21 and 9/14/21. The front door was filthy on the inside and had a gap so large between the door and frame that mice could have come in. The hair dryer had only a 6-inch cord on it, so pretty useless. The bathroom was so small you could hardly turn around in it. Walls were painted paneling from the 50's or 60's. The front desk was closed - had to go to the hotel next door to check in. We paid over $700 for the 2 nights, and it would have been overpriced at $100/night. The bedding was clean, however. We were very disappointed with our room and services there. Would not recommend.

We checked in after 10 and two of our lamps just didn’t work. Then, the toilet would not flush, he had to take the back of the toilet seat off and reconnect something EVERY TIME we used it (thank goodness it was me and my husband and not me and my friends bc we would have had no clue what to do) THEN!!!!! Our room key didn’t work one day when we were NEEDING to run by and grab something… at first we thought it was our fault bc it was up against a phone or something but NO they both had stopped working. We waited almost 30 min in lobby for someone to show…. I never leave bad reviews but for what I paid this is unacceptable!!!! Location was great and I would say for how old our room was it was very clean. (I still didn’t want to shower or walk barefooted)