斯諾基恩度假酒店(Snow King Resort)

Really disappointing experience. Hotel staff and overall organization of the hotel is just poor. Hotel is cold and drafty on the 1st and 2nd floor. The heating in my room was not working properly, and after calling three times about it (being told they were sending someone to look at it), I gave up and spent two nights with my coat on inside the room. The rooms on the 1st floor (110-115) have poor noise insulation, so be warned you will hear the door to the parking lot slamming ALL day and night. Food in the attached restaurant is poor, and the service is just awful. I received a VIP ******* coupon for drinks in the restaurant. When I presented it to the server, they did not even know what it was. Food was poorly cooked and often cold after two minutes. This could be a great place to stay--it does have a great spa and it is right next door to skiing--but it is so poorly run, it completely detracts from being able to enjoy the place.

This location is the epitome of a ski resort! I do wish the restaurant at the location had more food options on the menu. But I love the entire staff everyone always said something to me when they saw me, very attentive! We will sure be coming back!

Our experience at this hotel was horrible. There were dogs barking and the ice machine utilized at all hours of the day and night right next to our room. The Spa was a fraud. We paid for an all-inclusive spa experience, but all of the amenities were broken and the manager refused to provide a refund and was very rude.

The hallway & room reeked of cigarette smoke, made my eyes water. And we had a nonsmoking room!

The rooms are very meh, we had part of the shower just fall off and the repair guy said it happens all the time. Breakfast is 20 a person and is worse than almost every free continental breakfast I’ve ever had. And then to round the trip off they charged me almost 200 extra for resort fees after the initial 1200. Was it the worst no, but was it worse the cost also no.

Not worth what you’ll pay for it! Booked early, asked for a king room and selected a certain view and ended up looking right into the parking lot.

I am a 30-year local and this was the first time I have stayed as a guest. I was so impressed by the customer-service and the facility improvements ownership has made are top-notch. Small touches such as "grab and go" hot burritos, friendly servers and front-desk staff were as good as the local 5-star resorts. Fantastic in-town location and excellent for families with small kids who want to introduce their young ones to skiing for the first time without the cost and crowds of a large resort. The spa is super as well.

The staff is very friendly and helpful! Beautiful property and lots of fun things for the kids to do!