Insensitive, Rude, Liar and Untrained staff. I have sent flowers & card on 7th February for my husband who's staying there. The parcel was received by Shripal Singh. I was with them on phone till late night and again called them in the morning to check the status. The staff told me that the flowers has been given to my husband, but he has not received anything. I learned after making multiple calls that the staff had thrown the flowers in the trash rather than given them to my husband. They treat your possessions carelessly and act on their own judgment without consulting the guests. Easily one of the worst experiences of my life.
翻譯