凱藝套房酒店(Quality Inn & Suites Carthage)

Great place to stay for a weekend. Very friendly staff.

The room was nice and the location was good

The comforter was filthy and the sheets where dirty when arrived we informed the front desk clerk and he came down. He saw it and said he would note it on the account. The door would not open when we tried it 4 times it didn't open until the clerk held handle.high up

Everything was fine except the pool was not available after the first day. Very disappointing. The hotel is getting a little ran down, needs new carpet, etc… but the staff was great.

The staff members were friendly but the quality at this Quality Inn has slowly declined over the past few years. There were many "out of order" signs posted on amenities and the cleanliness of the rooms was not up to par with previous stays.

Property was run down but the staff was great. The staff was courteous and helpful. The room was clean. The hotel was easy to find and in a safe place.

It was fine. Room was clean, A/C, and shower worked well. Opportunities for improvement include reinstalling a smoke alarm in room (old one missing), updating bathroom sink, and updating TV in room. Also, it took almost 30 minutes to check-in and there was no line !

Lack of hot water. Tried to shower between 6 am and 7:30 3 x no hot water. For a Saturday morning? The hotel was quite

The hotel itself was nice for the most part. The side entrance we used was open to the public which was a little unerving and walking down the hall there was a door handle that had been busted from what look like someone trying to break in. Our room was clean and the bed was comfortable but the t.v. did not work. When we arrived for check in on Friday evening, we were greeted by a friendly staff member at the desk however Sat evening we had to get our room key fixed and there were multiple people hanging out around the front desk, some were staff members some were probably their friends?? They were vaping and made me feel a bit on the uncomfortable side. Overall our stay was okay, the room rate was good but it was kind of a "you get what you pay for" kind of stay.