Amazing service and very friendly staff, definitely I am considering Mercure Jeddah as my second home. The service, the cleanliness and the staff hospitality is beyond expectation I would recommend to anyone whom is looking for a nice stay in Jeddah
Everyone I encountered were eager to support. The rooms are specious and well equipped, but a bit warm, seems there is an issue with the AC system. Food was much beyond my expectations. Special thanks to Abdulaziz from the front desk and Muhammad from F&B team.
Value for money - very hospitable front office team and a good location , decent clean rooms - proactive and observant housekeeping staff. Very central location. Overall a good stay - met also leisure guests who were discovering Jeddah, hotel is located to various corporate cubs and local attractions.
This hotel was probably great 20 years ago. Now it is an exercise in frustration. Here’s a few examples of why: 1) The basic facilities are not reliable. In the first 3 nights of staying there, I had one boiling hot shower (no cold water) and two freezing cold showers (no hot water) 2) The wifi drops out all the time and you get a 1-2MB bandwidth which is a struggle if you’re doing video calls 3) The additional amenities like gym, pool, sauna etc are a mess. The jacuzzi and sauna have been abandoned from what I could tell. The gym has no air conditioning so once I was doing any exercise I was just pouring with sweat. It must be over 30 degrees in there 4) The service level is way off. I spent 25 minutes trying to buy a coffee from the coffee bar on ground floor. Four times I asked for someone to come and help. 3 times nothing, 4th time someone came, rattled around, and walked off again 5) The food is so poor. How you get basics like burgers and salads wrong is a mystery to me 6) There has been no investment in the place and, consequently, it is just tired. Dents, scratches, tattered flooring everywhere. Its honestly a bit sad to see This is from the Meridien chain, a well renowned brand. I am amazed that they are trusting a local operator to run a facility this poorly in their name. I booked the hotel basically because I assumed it must be OK because it was a Meridien but, honestly, the place is dreadful.
The hotel is in a fairly decent location with restaurants and a supermarket nearby. Like most places in Jeddah you have to drive to them so anything beyond a block away and you’ll need an Uber. Beware that there’s two entrances, one up a ramp to the main reception area and another off a side street. The room was lovely, the shower in our room hadn’t been used for a while so it spluttered upon first use but the shower gel was lovely. Unfortunately the Cleaning staff did not replenish items such as tea or creamer after the first night meaning I didn’t get to have my morning cuppa, which for a 5* hotel you’d expect, without having to ask.
We booked here after our tour company booked us into another “4” star hotel that was terrible. Booked with 10 mins notice - room was ready when we got there. Extremely happy with our decision to book address - hotel is modern, decent size rooms , Dead Sea products in the bathroom - extra large comfy bed - large buffet with omelette and pancake station. Gym wasn’t open as it was being renovated but not essential. About 5 mins walk from cornice and walking distance to many restaurants. Highly recommend if needing to stay in Jeddah with an exceptional 4 star hotel.
Comfortable bed/pillows, clean room, good food. Great service from staff, especially Abdullah (management) and Medhat (chef). Some issues with wifi (stopped working midway through stay) which was very inconvenient. Good location.
開業於2022-09-30,相信無論您是一日遊還是深度遊,藍鑽石酒店都是您吉達之行的不二選擇。從酒店去往機場的旅客到達阿卜杜勒阿齊茲國王國際機場很便捷,位於大約16km的地方。在該地區觀光很容易,Jeddah Cornish、法赫德國王噴泉和Hasan Anani Mosque都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括Al-Jaffali Mosque、Fakieh Planetarium和Jeddah Our Days of Bliss Magad Museum。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和液晶電視機,滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺,以滿足您的飲水需求。除此之外,配備有拖鞋、24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。您可以到酒吧與朋友暢飲聊天度過閑暇時光。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Sakura Japanese Restaurant(Sakura Japanese Restaurant)(日本料理)、Culture Cafe & Lounge和Crowne Grill(其他西餐)也許是可以讓您找到答案的地方。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和健身室。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。