Comfortable bed/pillows, clean room, good food. Great service from staff, especially Abdullah (management) and Medhat (chef). Some issues with wifi (stopped working midway through stay) which was very inconvenient. Good location.
This hotel was probably great 20 years ago. Now it is an exercise in frustration. Here’s a few examples of why: 1) The basic facilities are not reliable. In the first 3 nights of staying there, I had one boiling hot shower (no cold water) and two freezing cold showers (no hot water) 2) The wifi drops out all the time and you get a 1-2MB bandwidth which is a struggle if you’re doing video calls 3) The additional amenities like gym, pool, sauna etc are a mess. The jacuzzi and sauna have been abandoned from what I could tell. The gym has no air conditioning so once I was doing any exercise I was just pouring with sweat. It must be over 30 degrees in there 4) The service level is way off. I spent 25 minutes trying to buy a coffee from the coffee bar on ground floor. Four times I asked for someone to come and help. 3 times nothing, 4th time someone came, rattled around, and walked off again 5) The food is so poor. How you get basics like burgers and salads wrong is a mystery to me 6) There has been no investment in the place and, consequently, it is just tired. Dents, scratches, tattered flooring everywhere. Its honestly a bit sad to see This is from the Meridien chain, a well renowned brand. I am amazed that they are trusting a local operator to run a facility this poorly in their name. I booked the hotel basically because I assumed it must be OK because it was a Meridien but, honestly, the place is dreadful.
Great team providing personalised service across all touch points. Starting from Mohamed & Ziyad at Reception, Ahmed from Laundry, Usman from housekeeping, the breakfast room & coffee shop team and all!
坐落於阿爾塔利亞街的諾富特吉達泰莉亞酒店,會讓您在吉達擁有別樣的體驗,開展一段難忘的旅行。酒店地理位置優越,駕車至阿卜杜勒阿齊茲國王國際機場僅需12km 。旅客們會發現Bilal Masjid、Athr Gallery和Moses Spring距離酒店都不遠。酒店佔盡地理之宜,Al Tayebat International City、The Tayebat Museum(Al Faisaliyyah)和Hassan Enany Mosque離此都很近。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好電熱水壺和瓶裝水,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Sakura Japanese Restaurant(Sakura Japanese Restaurant)(日本料理)、Bharat(印度菜)和Crowne Grill(其他西餐)不妨可以試試。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括健身室和Spa。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2023.07.05
Everyone I encountered were eager to support. The rooms are specious and well equipped, but a bit warm, seems there is an issue with the AC system. Food was much beyond my expectations. Special thanks to Abdulaziz from the front desk and Muhammad from F&B team.
Value for money - very hospitable front office team and a good location , decent clean rooms - proactive and observant housekeeping staff. Very central location. Overall a good stay - met also leisure guests who were discovering Jeddah, hotel is located to various corporate cubs and local attractions.
my experience to stay in this place was terrible from the start. I changed my reservation from two days to one day but never got confirmation. I drove in to drop off my luggage but I was asked by security to move my car and park at the street (seriously). During check in, I was dealt with distrust by asking me my ID national card rather than my ID number. I was charged for another room to host my family member who came with me from abroad. I will never stay here again.