We stayed at the hotel for one night and checked out on Friday around noon. Later that afternoon, I realized that I had accidentally left my expensive Chanel perfume on the shelf in the room. I immediately called the hotel and asked them to check, but no one got back to me with an answer. I called again, and I was told that new guests were already in the room. I asked to check with the cleaning staff, since after every checkout the room is supposed to be cleaned thoroughly. I was then informed that nothing was found. This leaves only two possibilities: 1. The housekeeper found the perfume and decided to take it, ( its value is higher than the price of the night we spent there )or 2. The cleaning was so poor that a large perfume bottle was left unnoticed on the shelf, and the room was given to new guests in that condition. Both options are unacceptable and reflect extremely poorly on a hotel that claims to uphold professional standards. I requested to speak with a manager and have been waiting for two days with no response. Terrible service. I will not return and do not recommend this hotel.
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