Teníamos la habitación Superior Queen. Está bien y es espaciosa. Nos dieron la habitación con balcón y una vista estupenda al parque y la plaza del mercado, pero hay que pedirlo e insistir, ya que lo pedí por e-mail y luego tuve que volver a pedirlo en recepción. Como llegamos un domingo por la tarde, supongo que estaba en recepción el empleado más inútil, ya que se equivocó con el número de habitación, con el número de noches que habíamos reservado, y aún en más cosas. Al final, después de tener que volver a la recepción porque no funcionaba la tarjeta, me dio una buena habitación. El desayuno está bastante bien, pero me dejó sorprendido que toda la leche que tienen es sin lactosa. Supongo que se consume mucho en Finlandia, ya que se ve mucho en el supermercado. La posición del hotel es inmejorable: en pleno centro, con restaurantes y un súper en el mismo edificio. El garaje vale 12 € al día.
翻譯
來自住宿之回應: Thank you for the great review. Sorry for the minor inconveniences at your check-in. It's great ti hear that things worked out well in the end. Have a nice autumn and welcome back! Best Regards: Annika, reception.
訪客
入住日期 2025年11月
其他
10/10
傑出
發佈於 2025年12月16日
Excellent place to accommodate. Such warm Carelian hospitality from the staff. Clean room, great sauna facilities with jacuzzi and steam sauna.
翻譯
Jonathan S
入住日期 2024年11月
情侶
8.0/10
很好
發佈於 2024年12月12日
We stayed here while in Joensuu for the Biathlon World Cup in nearby Kontiolahti. On some of the other reviews, there were comments about the lack of character. Yes, it does lack this, but be honest - this is not what you are visiting Joensuu! NEGATIVES - the are only two negatives. The first was that the bathroom was VERY small and in need of updating. Yes, I am from the States but I visit Europe two to four times per year so I am not unaccustomed to European style hotel rooms/bathrooms. The other was that on each morning, there was no service to straighten up the rooms. Fortunately we were able to grab towels and toilet paper from the cart and it wasn't the worst problem to have but still surprising. POSITIVES - there are LOTS of these: - In the weeks running up to our visit, I had quite a few questions that I couldn't find answers to online. Each time I emailed the hotel, they responded VERY promptly with the information I needed - The location is excellent, right on the town's main square and easy walking distance to an array of restaurants, shopping and ten minutes from the train station. And for those going to the World Cup in Kontiolahti, the motor coach shuttle to the arena picks up and drops off in the main square, next to the hotel. - The staff was professionally friendly and helpful in all aspects - front desk, breakfast, cleaning crew - The breakfast buffet was delicious and well-stocked. Be VERY aware of the closing time as they start breaking down the buffet AT closing time! - The beds were VERY comfortable (a major plus as my wife and I both have dodgy backs) Bottom line, if/when we return to Kontiolahti, we'll be staying here again.
翻譯
來自住宿之回應: Thank you for your great review! How lovely to hear that your stay in Vaakuna was pleasant and it met your needs especially regarding biathlon World Cup in Kontiolahti. We try to help our customers as much as we can, so it´s great that you had personalized service. Vaakuna has individual rooms, which means that they are for example different ages, sizes and decor. Our rooms will be renovated in the near future. We care for nature, and for you. All Sokos Hotels are Green Key certified. We meet Green Key's stringent environmental requirements and care for the environment. That is why room cleaning is only done upon request. For longer stays, room cleaning is done as agreed. Warmly welcome to Finland, Joensuu and Vaakuna again! Merry Christmas! Best regards: Sanna, reception