約翰內斯堡Hobart Grove Centre附近酒店

Rooms is comfortable and affordable. Not a bad breakfast. It's nice to be able to walk around Monte****** whenever you want.

酒店位置ojbk。對麪就是**。兩分鐘步行。裏面各種餐都有。環境也很棒。最主要很安全。可以在周圍走一下。酒店環境很好，裝修不錯 **裏也還算可以 餐廳國際食物良好 很舒服 主要地點附近市區 所以出差很方便

I am a fairly frequent business traveller and stay in many hotels- most I don’t review as they just don’t stand out! This one however, I had to review!! I arrived a little earlier than check in and was greeted by Itumelemg on reception who was very helpful! My room was on the 18th floor and really lovely and well appointed! I was even treated to an AMAZING biltong platter - thank you!! 😊 Room amenities were great (nespresso coffee and Charlotte Rhys products!) I then had a few meetings close to the hotel (within 5km) and was offered a complimentary transfer and pick up by their drivers. Siphwe really looked after me and was a great ambassador for the hotel. The hotel itself is very well managed but what sets them above their comp set is the team who represent the hotel! Well done to everyone for exceptional service! A fantastic visit- I’ll certainly be back!

環境非常不錯，裝修其實還可以，但是畢竟時間久了還是能看的出來，衛生狀況還可以吧，就是有一個沙發上的抱枕拉鏈壞了，加稅後兩千一晚的房間枕頭得用好的吧。服務很不錯，不管前代check in的時候討論押金的問題還是後來引導到房間都很溫和有禮，倒是很多人誇好吃的早餐，我覺得也就是及格吧，沒吃出有多好吃。

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

設施：2021年裝修的，設施很新，配套也很齊全 衛生：衛生很乾凈，連廊打掃的很到位 環境：酒店比較獨立，很安靜，安全措施也不錯 服務：還行

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