約翰內斯堡Makro Woodmead附近酒店

我們在開車去克魯格之前在這裏住了一晚。優點: - 認可 IHG Diamond Elite 成員。- 位置在商業公園內感到安全,周圍有安全指揮所。-房間大小合適,淋浴效果很好。缺點: -房間很暗,即使我們所有的燈都亮了。-我們的房間門(102)打開不順利,可能是由於靠近門區的地毯較高。- 我們的房間(102)靠近高速公路,所以我們可以聽到所有車輛經過,這很吵。- 我要求高樓層,但具有諷刺意味的是,我得到了最低樓層。

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If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

Conveniently located and safe. 5-Star service at an affordable price. A short uber ride away from Sandton City with plentiful food and shopping options. Great breakfast buffet with changing varieties each day. Helpful staff who go out of their way to solve problems. Spacious rooms with every amenity that is needed. Including a stove, microwave, kettle, iron, and enough facilities to whip out a small meal. Sufficiently equipped gym. Would stay again.

酒店被藏起來了,你可以很容易地得到Uber或出租車 - 我們預訂的出租車通過酒店沒有從終端接我們過夜航班後,不是一個好的開始。我們的房間沒有熱水,不得不換房間。住了3晚,一天只有一條浴巾,只有小問題,但疼痛 - 食物還可以,呈現得很好 - 我們使用了小健身房,很棒,因爲我們是唯一一個在那裏,但有一天沒有毛巾

爲了娛樂或商業目的參觀時,完美的住宿地點。該地區超級安全,24小時巡邏。主人在人際技能方面完美無瑕,當我的電池變平時,她甚至協助啓動我的車輛。我鼓勵你預訂自己,有賓至如歸的感覺。也喜歡早餐(thnx Lindi)

這家酒店莫名其妙地在我們預訂的5晚預付的住宿中犯了一個錯誤。保安半夜出現在門口,要求知道我們爲什麼在房間裏,試圖讓我們第二天早上結賬時離開。沒有道歉,聲稱“系統故障”改變了我們的預訂(實際上不是系統如何運作),沒有更正預訂。未經我允許,以我的名義創建了一個新的預訂,以試圖掩蓋他們的錯誤。2周後,儘管多次電子郵件,他們仍然沒有發送正確的發票。哦,他們仍然把我當作先生,儘管知道我是女性,並被提醒這一點。其中一個枕頭很髒,牀單被罩換了多次詢問,提供了乾淨的枕頭。避免像瘟疫一樣的這家酒店。