克利本拉昆塔温德姆套房酒店(La Quinta Inn & Suites by Wyndham Cleburne)

The toilet was not working ,one staff was kind enough to come and try and fix it but in the morning it was not working. The refrigerator was not cleaned out from the prior guess. The toilet was not cleaned. I complained and they did not refund me any money for the inconvenience. I had to drive 4 hrs to my home before using a bathroom. I wish i can submit pictures of the toilet. However the night staff were very friendly and helpfull. They need to hire a new cleaning crew.

The breakfast was not good. Only waffles or cereal. No juice. I went to McDonalds. La Quinta will be my last choice to stay because of worthless breakfast.

Not up to standards of other LaQuinta’s I’ve stayed in. Very limited staff, tv did not work in original room (we were moved to a room with a working tv), limited breakfast, “latch” on the closet door was a ***** of masking tape. Looked like an unfinished property that was still being worked on.

We had an event the following day. We only rented a room for access to the pool. The morning we were leaving the website said the pool was closed. I called ******* to cancel our reservation. No one would cancel it for us. I realize we were past the cancelation time. I believe they should honor our cancelation due to the circumstances. We only rented the room for the pool. If you don’t have an amenity available that you offer then someone should be able to cancel at any time.

Smoke alarm removed from ceiling. No full size mirror like in kids room. It had been ripped from wall. No coffee maker in room. No coffee available in lobby. No water pressure in shower. Breakfast shut down at 9am on weekend. Overall dirty in walkways and elevator.

Our room looked like some renovations had been completed (new window blinds) but others had not (some trim partially removed and adjacent wallpaper torn).

These people couldn’t care less about what you think. This place is absolutely awful beyond all reason.

The gentleman at the front desk was trying to correct a problem from an employee earlier that day and wanted me to continue to wait. I asked if he could just get me settled in and he did. The room smelled moldy and humid with the air conditioning on. The pillows were horrible and the breakfast was not good. For the price that was paid I would suggest purchasing better pillows and improving your breakfast menu.

All in all it was fine for a night stay. The gotel is just very old and dated. Our room smelled like it had been smoked in but it was comfortable enough. It was clean and that mattered most.