I was stuck in traffic on the way to check in. I wan to inform will be late check in, but they keep rejected My calls more then 25 times. I had text trip customer service to inform will be late check in. Can imagine, while driving text a massege? Worse service ever.
When i check in the counter is not Malaysian. Might be foreign workers. He mentioned room is ready. Room no 215. I entered the room, is still not clean yet. I attached the photo.
He changed other room for me, is 201 room. Is clean.
Inside room have a lots Of cockroch.
Teribble hotel i was staying last week. I wont recommend this hotel. Bad service!!
翻譯
訪客
入住日期 2024年2月
其他
10/10
傑出
發佈於 2024年2月29日
I love the hotel because it’s clean and nice environment. The staff are very welcoming and accommodating with great smile. The place is clean with a nice good sleep at night. I will be back here in hotel when i come back to Malaysia. Thanks for accommodating us with extraordinary customer service.