Wingate by Wyndham Joliet

I asked for them to clean my room just to come back the bed not made and covers and pilliows sitting on a chair and bed *****ped like they left and forgot to come back

Property is definitely going to need some updates sooner than later. Our heating unit had something wrong with it-way too hot to get a good nights sleep. It would have also been nice to know the pool/hot tub were closed. I picked that particular hotel because it had a hot tub! Front desk staff was great. USB on the lamp didn’t work so I couldn’t charge my phone. Overall was an ok stay-was clean and safe

A really nice hotel for the $80/night range. Not the greatest place ever but really good for the money

Called days before to ask for an early 2:00pm checkin time so we could change to get to a family visitation that started at 3:00pm. The room wasn’t ready and we were late to the family function.

This was well maintained hotel and the staff was very friendly and helpful

We called in advance to insure that the hot tub and the pool were available for use. We were told that it was. Upon checking in there was a sign saying they were out of service. In addition there was no coffee pots in the hotel room and we had to get coffee from the front desk area. The issue with that is that the coffee had been sitting for hours as it was nearly cold.

Both the hot tub and pool were under maintenance. The desk manager couldn’t tell us where a grocery store was close to the location. (Found one less than 2 miles away). The metal grate on the ice machine was moldy. There was a huge stain on the chair in our room. Overall did not justify the previous ratings on the website.

Pool and hot tub were closed. Staff did let us know in advance. Average rooms. Nothing special.

Great basics, very clean. Disappointed that the pool was out of service which was the reason we chose this hotel, but staff was wonderful and we had clean accommodations. Breakfast is blah. 2 cereal choices, pancake batter was banana nut only. No one in our family was satisfied with breakfast day one so day 2 we ended up eating out. The pillows are awful, definitely bring your own, and beds are hard. But we all agreed we appreciated a clean and safe place to stay. And they are super convenient to the highway!