喬普林Missouri Southern State University附近酒店

I don't even know where to start with this review. I do not know how this hotel has such good reviews… I will say first that I cannot recommend this hotel nor will I ever stay here again… We are Diamond members and stay at Hilton properties all the time! The housekeeping service at this hotel is in dire need of help!! When we got to our room, we noticed trash and finger or toenail clippings beside the couch, the carpet was stained very badly, the chair had horrible stains all over it along with the window coverings. We are pretty sure insect larvae by the bathroom on the floor and the showers were so dirty and disgusting. I immediately called the front desk to ask for another room. The lady working the desk came up to the room and gave us a key to the room next door and asked for me to check it while she was up there. We went together to the room and I barely walked in the room and she kept asking me if the room was good. I looked at the sheets and pillows on the bed and they looked okay. The carpet was not stained as bad. At this point, the lady was getting aggravated that I was checking everything so close and continued asking if that room was good. I went to the bathroom and there was hair in the shower. I immediately told her if we were to stay in that room the shower had to be cleaned. She walked in the hall and asked someone to bring cleaning supplies. She then cleaned the shower quickly. At that point, I told her we would be good. It was late at night and I did not feel like looking for a room somewhere else. We already had all our luggage brought up. After she left the room and upon closer inspection we found a plastic knife on the floor along with hair ties, cheerios cereal, what looked like pizza crust in several places. There was hair in the washcloth holder in the bathroom. We just made sure the grandkids did not touch that holder or the towels in it. Pictures attached of all that I described. My daughter and I then walked outside and the lady at the front desk asked if everything was good when we walked by her and I proceeded to show her the pictures and explained that this room was not much better than the first room. Not one time did she ever apologize for the lack of a clean room. We were not compensated at all for the dirty rooms, no apology, nothing to try and make the situation better other than we were offered two water bottles and a couple snacks that we already get because of our Diamond Member status. NO sleep that night because of how dirty the room was…. Steer clear of this one!!!!

酒店位於寧靜祥和的位置。當我們走進酒店時，工作人員非常友善，酒店聞起來很乾凈而且很新！我們的房間很乾凈！沒有游泳池，但遊戲室很整潔！我將再次入住這裏 10/10

I was very impressed and pleasantly surprised by the hotel room. It was totally clean, in perfect condition, and recently remodeled in a very attractive modern style. The staff at check in and check out were pleasant and professional. The only minor negatives were: exterior entrances, no elevator, smallish room, and a skimpy breakfast. These are all minor issue and the important thing is the room was very clean and in perfect condition. I would gladly stay here again.

位置在主酒店區南邊,所以比較安靜,比較平靜,但離加油站較遠。服務很好,但前台接待員可能要等幾分鐘才能回來。房間極其乾淨。早餐有點乏善可陳,但服務周到。

我們經常住在這裏,因爲在伊利諾伊州和德克薩斯州之間的旅行中,這是中間點。一直有一個乾淨的房間,早餐很好,並受到優質的服務。在我們上次訪問時,我在房間留下了一件小但有價值的東西。我在路上打電話,他們迅速找到並寄到我的目的地。

Staff was so kind and friendly from the moment I called for a possible reservation until the moment I checked out. The beds were extremely comfy—to the point of taking unexpected naps! Great time to relax and enjoy my time out of town. Wonderful facility. The location is convenient to campus and the mall area.