Hotel was good in terms of amenities but the cleaners won’t make beds or clean… only refill supplies. The most annoying bit was they advertised cheaper fare through trip.com and despite me showing them paperwork as proof of the rate that I signed up for, they won’t honour that rate and still charges me much higher rate! They asked me to talk to my third party provider instead to sort it out! This is totally unacceptable and unethical! They must not sell through third parties if they want to apply their own rates at the end regardless! I would stay away from them!
翻譯