堪薩斯城傳奇歡朋酒店

I have stayed at this hotel multiple times and usually have a good experience. This time front desk staff was unbelievably rude at check-in. I booked five rooms for family coming in for my son‘s graduation. Front desk staff was yelling at me and telling me she’s not sure she can have all the rooms ready. The hotel lobby as well as our rooms smelled like there was a sewer problem. The smell was there

Recommend for sports teams

Great location! Clean room and nice selection of food for the free breakfast. Beds weren’t great and you can hear everything around..coughing next door, ice machine, walking upstairs, arguing in the hallway, etc. so it wasn’t the best night’s sleep.

Bugs and cigarette smell in 3 rooms and the hall. Walked in and left immediately, we notified the front desk, they went with us to the rooms and documented it (I have pictures of the notes that were written down in their planner/notebook). We were garunteed a refund due to proof and the GM Alan refused to refund us the next day, denying all claims of the cigarette smell but he admitted to the hotel having bugs and stated he had them sprayed the following day, therefore he was not liable for refunding us. Horrible customer service and lack of integrity.

This place was clean and appropriate for the money. I love this location in Kansas City. There are several amenities within a 2 mile radius. The room was clean but there were a few cosmetic things that needed repaired or replaced. If you are traveling to KC and need a family friendly, affordable, clean place to stay, this place will be acceptable.

We booked through ******* and I booked two rooms and one of them got canceled and then The staff was very rude and disrespectful. Our bed was very uncomfortable and you could hear everything I will not stay there again.

Perfect location. Staff cleaned our room and gave us fresh towels each day when we were out. I haven’t had that happen since before COVID.

The rooms are always clean and clean smelling which can be hard to find these days. Breakfast is great with a nice selection of different style of egg and meat every morning with biscuits and gravy and waffles a daily staple.

Overall nice. Floors could have been a bit cleaner in the room, both the carpet and tile looked like they had just a very quick cleaning before we checked in and not very thorough.