長住美國堪薩斯城南酒店(Extended Stay America Suites - Kansas City - South)

When trying to check in, the employee told me I would be charged an additional $200 fee or I could “find somewhere else to stay” then walked away. Not sure why there is an additional $200 deposit at this location, or why that isn’t notated ANYWHERE before paying the NON REFUNDABLE booking payment. Finally he came back and acted like he wasn’t just a **** to me. Mainsplained how hotels work then 25 minutes later checked me in. Had no remote for TV, wouldn’t answer desk phone, walked down there. Took him another 35 minutes to locate a remote for me with taped in batteries. No amenities as listed. Rude workers. Save you’re money.

I was told they had no access to the Toilet Paper bc they did not have key to Main Storage room also No access to Kleenex tissue either; Look underneath bed found empty soda cans & bottles- I’m not sure how long they had been there. There was no attempt to get toilet paper for us/ guest( a couple of rolls from Walmarts).

It was not clean. I forgot my shower sandals and would not shower in this shower without sandals. The toilets looked like they weren’t cleaned. The kitchen was not usable.

Was charged additional $100 deposit on card that has not been returned yet a week later. Carpets in hallway stained and appeared dirty.

This trip was last minute, nonetheless had to find something reasonable. The location not horrible. The hallways need a deep cleaning. Pleasantly surprised by the room until the sheets came up. There was a nasty stain on the sheets. This discovery came as we were checking out! Can’t say I’ll stay again but thanks for the memories

Saw dead insects and spider webs near entrance door. Carpet was very dirty inside the room and hallway to the room. Bed was the only thing comfortable.

The room had a bad smell and the carpet was wet. Some parts of the room was also dusty I left the place with a flu.

We got there and the floors to our room weren’t even swept, the bed had hairs all over it, the room smelled horrible, the bath tub was dripping, and there were little black specks all over the bed that showed signs of there being bed bugs. We did not stay in the room but 15 minutes and left. The front staff was super nice and helpful and didn’t give us any fuss about a refund.

We ran to Kansas City for a concert and this was a great price and close to Kauffman.. the staff was helpful in spite of a couple of customers being difficult. The rooms were comfortable but not exactly spotless. We would stay again for another concert night for sure.