堪薩斯城T.J. Maxx附近酒店

我們的整個住宿是完美的。優越的地理位置。非常舒適的牀。工作人員非常友好和樂於助人。我們一定會再次入住這裏,並向我們的朋友和家人推薦。

第一次入住Hotel Phillips。不會回來。服務和餐廳還可以,絕對不是因爲高價格而狂歡的。 停車不是免費的,18美元可以把自己停在停車場(不遠)或30美元的代客。 房間完全不能接受,我們走進去,有強烈的嘔吐味,我們只是以爲是黴味和舊建築,有氣味發生。我們離開房間吃晚餐等,試圖不讓這一點到達我們。嗯,那天晚上晚些時候我們回到房間,氣味仍然很不幸。我們在牀上試圖放鬆過夜,氣味變得更加刺鼻。意識到氣味確實,VOMIT。牀旁邊地毯上的證據顯然沒有完全清理。我們太累了,無法抱怨和切換房間(我相信無論如何,他們完全預訂了房間)。我們處理了它。這讓我想知道清潔服務如何沒有注意到氣味或更好的麻煩找到來源並清理。 那天晚上完全毀了我們的睡眠。絕對不會回來。整個酒店只是我們期望的。說實話,Motel 8在服務/設施/清潔方面做得更好。

這是我第一次去KC參加朋友的婚禮。這家酒店地理位置優越，裝飾得非常好。床也真的非常舒適，很喜歡這樣的事實，即它們的房間裡都有數字恆溫器，可以同時控製冷熱溫度（過去只住一家或兩家）。 但是，我們的拜訪確實被清潔工作留下了很多不足。我們發現一個舊的食物托盤已經藏在衣櫃的頂部。托盤上的食物發霉，杯子裡的水實際上已經變黑了-告訴我們它已經藏在那裡了很長時間，可能是幾週或更長時間。另外，在我們住了4晚之後，客房服務只打掃過一次我們的房間。第一天他們完全錯過了我們的房間，第二天我打電話給他們，要求他們特別打掃房間（他們做到了）。第三天，他們只是再次想念我們。他們也沒有在我們整個住所期間都改變過我們的床單。 （第四天退房）。 總體來說訪問還可以。我可能不會再呆在這裡，直到我知道他們已經做了一些認真的工作，以確保他們的客房服務人員的可靠性。

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on

酒店衛生和服務都不錯，住了三晚沒讓人打掃。酒店被子不是被罩，是兩個床單合起來的。酒店不提供拖鞋，牙膏牙刷可以問前台要。酒店離country club plaza很近，逛街購物方便，旁邊有網紅jacks 烤肉店和bolin 中餐館，還有cheesecake factory，去nelson博物館走路15分鐘左右值得推薦。

我們太驚訝了!非常好的酒店,比我們最近住過的更高等級的品牌好!乾淨,更新,美味的早餐。靠近競技場,方便勝出。房間很暗,牀不是最舒服(但乾淨是最重要的!),座位不多。一張桌椅,否則只是牀,小窗戶,但總體強烈推薦!工作人員很好。我會向公司推薦房間的行李架。是的,有一個大衣櫥,還有一個長長的櫃檯/長凳,可以把你的行李放在上面,但是浴室裏什麼也沒有。我們帶着孩子旅行,所以我不得不把包放在房間的中央,洗完澡後,我不得不走進房間去拿我的東西。我想如果我有東西可以把行李放在浴室外面就好了。不過,這些“投訴”都不會失去一個開端。

真的真的很好的地方很棒的位置完全冷的氛圍

我們1月5日住在這裏。酒店本身非常好 - 大房間,舒適的牀,良好的早餐。我們的問題與狗有關。晚上8點左右入住,到我們的房間,立即遇到相鄰房間大狗的一貫叫聲,我們立即打電話給辦公桌,要求換一個房間。他們沒有其他特大牀房所以前台的女士說她會下來看看,我丈夫等了幾分鐘然後沒看到她就上大堂了有源源不斷的人在辦理入住,辦公桌服務員完全一個人。我丈夫和她簡短交談,她打電話給狗所在的房間,當然沒有人回答。她試圖把我們搬到一個有2個大號牀的房間,但她說她不能把我們登記到另一個房間,因爲我們是通過AAA預訂的房間,系統不允許她給我們鑰匙。最後,她能夠打電話給告訴她只是帶我們到房間讓我們進去的人。更糟糕的是,桌子的女士有殘疾,帶着步行者走。我們覺得很糟糕,她不得不帶我們到我們的房間。我們不敢相信沒有經理或保安人員可以幫忙。在晚上的某個時候,他們想出瞭如何給我們鑰匙,然後把它們放在我們的門下。當我丈夫在大堂時,另一個男人來到桌子旁,說他需要另一個房間,因爲他房間的地板上有狗屎。我們沒事,人們和他們的狗一起旅行,但這家酒店顯然有一些問題。

Very nice and price reasonable. Will definitely stay again when comes to KC again.

現在幾乎每家21C酒店都住過(我還沒去過愛荷華州),總的五星都得到了一些更強的點和一些更弱的點。強烈:這次周圍的藝術品是尖銳的,發人深省的,有凝聚力的。餐廳和餐廳工作人員都很出色(Savoy,單獨點評)。他們的客房服務也很棒。21C的牀一直很舒服,我喜歡他們的洗漱產品。比較弱:前台工作人員是個混包。一般情況下,我樂於助人和友善,但在這裏受到的接待比其他地方要冷靜得多。家政服務。我100%理解我們仍然在與COVID以及經濟和勞工問題作鬥爭。我不知道以前誰有我的房間,但是座位區有幾塊小玻璃碎片,沙發後面有一雙內衣(我沒有碰,就離開了),不知怎麼的,我在牀罩上發現了一副乾的舊隱形眼鏡。請注意,房間一般都很乾淨,設備齊全,但是我提到的三件事都是相當大的事情。另外,如果我們不打算回到迷你吧(我對此很滿意),那麼房間裏可以有迷你冰箱嗎?我知道你想推銷客房服務,但我只想不要求一杯(太小)冰就能涼水或喝點涼的東西。會再呆一次。積極的東西遠遠超過消極的東西。小貼士:沒有代客泊車,但街對面有個車庫每晚收費10美元。