卡爾帕奇Sport and Tourism Museum in Karpacz附近酒店

I must say that from the first contact with the reception, everything went wrong. When we arrived, they didn't even welcome us. A blonde receptionist, who looked like she didn't feel like working, was the one who checked us in with a very bad tone. 1. Without prior warning, she made us pay directly for the car park, without asking us beforehand if we wanted to leave the motorbike in the car park for 20€ per day (we would not have paid for it as we could do it for free in the surrounding area). 2. Before booking, we asked if the dinner was buffet, menu or a la carte and the reception answered that it was a la carte. When we arrived at the hotel, every day it was basically a menu with a choice of two dishes (vegan dishes did not interest us). We were very annoyed by the false information. If we had known this, we would have taken breakfast only 3. During the booking, we ordered a bottle of sparkling wine which we asked to be in the room at the day of arrival. They didn't prepare it and I couldn't surprise my husband (however, they offered us 2 massages afterwards, which I appreciated). The truth is that the hotel is very nice, but the reception staff is not very well prepared. If you don't want to work, resign, but don't offer a bad experience to the guests because thanks to that, all my stay I had a bad feeling about the hotel and this will surely happen with other guests too. I am a hotel receptionist too and I know what I am talking about. Sometimes we have difficult days, but the blonde girl didn't seem to have a difficult day, she just doesn't want to work and that is reflected in bad service. We certainly won't be back.

Pięknie położony hotel że wspaniałymi widokami na góry. Pokoje duże, utrzymane w czystości, uprzejma obsługa dbająca o komfort gości. Śniadania bardzo urozmaicone, smaczne. Obiadokolacje też oferują wybór smacznych dań. Jedyna uwaga to logistyka w donoszeniu dań l. Był moment że nie było nic do jedzenia i trzeba było trochę czekać w kolejce, a wystarczyłoby podwoić ilość bemarów z daniami. Basen niewielki, ale wystarczy żeby trochę się pomoczyć. Plus za sauny. Ogólne wrażenie bardzo pozytywne. Myślę że wrócimy ponownie.

酒店裝飾精美,拋出如此豪華的游泳池和桑拿,獎金..我們的房間很乾淨牀很舒服,我們需要的每件事都住一個星期,我喜歡它的食物很棒,工作人員很棒的希望再次和家人一起來到波蘭,很快很棒的酒店希望很快再來

Our family stayed in apartament deluxe. It was spacious and clean but very basic. We did not understand why the closet was situated in the kitchen. There was no closet in the bedroom. We did not cook so I am not sure how well the kitchen is equipped. The hotel is very nice, there are two restaurants open during the weekend. The Blue restaurant was OK but the Green restaurant was very small and crowded which made us uncomfortable. The food was good. We were not happy with the animation program.