This is a large lodge set at the Chobe river and offers a fantastic river boat tour, with an exceptional guide. That was the highlight for us, to see the stunning beauty and wildlife of the park (hippos, elephants, Cape buffalo, crocodiles, many beautiful birds). The food was only ok, good servers. Why we can't rank this higher is the lack of privacy we had, with very poor front and activity desk service. We were put in a building where they were rethatching the roof so there were workers everyone, including sitting on on deck in front of our bed, talking loudly in the corridors, etc. This made no sense as this is a big place and it was not busy when we were there. For service: After a long drive we were hungry and it was hot. We were pressured to go to the activity desk, and had to really push back to say 'no, we are hungry and want lunch'. Remember we are on vacation! Then we were pressured to take the boat tour just as a thunder storm (a big one with lightening) was about to break, and told incorrectly by the activity desk staff that more animals are seen in the middle of the day and there are no mosquitos (neither true)! For the morning game tour, we waited in the jeep for 45 minutes (remember this was at 5:45am) for them to sort out the paperwork. So, by the time we left we lost a good part of our drive. The front desk were also not helpful when my tour organiser sent our PCR certificate to be printed and only after a long time of forcing them to look, found it. The final morning, four people were there at check out but only one was supposedly able to help, and they did not tell us when our ride had arrived. If you can find another place, I would advise doing so. But if you are here, just know you need a bit of extra time to deal with the poor management.
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