This is truly an unique place!. The hotel is very cozy, quiet and friendly. It is a wonderful place for those (like me), who are looking for silence and chillout and do not want animations and music and parties all day and night. Food is delicious - for breakfast each day I have eaten sth new (I had spent ther 12 days) , dinners are served and their presentations and taste is exquisite. Te staff is very helpful, friendly and always smiling. thank you - Kasia, Regina, Darek and George and all those names I have already forgotten (the reception desk, all the waiters and cooks) for making my stay so special! I wish I would be back...
I will start with the good things. We stayed at the Kena Beach Hotel for 5 nights. Our room was lovely and spacious, kept very clean, with good aircon and a fridge and a turndown service each evening. The pool was nice, and plenty of pool recliners as well as recliners on the beach. Service excellent and food was fine, if a bit limited in choice in the evenings. However, our experience of checking out was very poor. The morning of checkout would require an early start (7.30) to get back to Stone Town for a 9.30 ferry departure. We checked with the office the evening before and were assured reception was 24/7 and someone would be able to assist. At 7 there was no-one. A person came about 7.10. All we needed to do was pay the accommodation balance plus our food/drinks. I had paperwork showing the balance of accommodation. What should have been very easy took 50 mins including calls to managers. Our taci was waiting for 20 mins and we nearly missed the ferry. Worse yet, at the time of checkout the first credit machine appeared to fail so they used another. After checking I found duplicate transactions (for quite a bit of money) on my card. I emailed hotel. No response. Called. Was told they were busy and would call me back. No call back. Whatsapp messages - received but not read. Have had to go to bank to arrange chargeback. This is not the behaviour of a trustworthy business, and certainly is not good service. Thus the one star rating
Initially, locating Maisha Nungwi posed a small challenge, as it's sometimes confused with its previous name. However, the check-in process was remarkably smooth, and we were pleasantly surprised to access our rooms earlier than anticipated. One hiccup during check-in was the government tax requirement, which at $4 per person per night, can add up for families staying a week. Nevertheless, the staff graciously assisted with our luggage and ushered us to our room, adorned with delightful floral decorations. Daily room service ensured cleanliness, though the limited hot water supply might inconvenience some guests, albeit it didn't bother me much. The culinary experience, unfortunately, was underwhelming. Despite fresh fruit and juice at breakfast, the lack of seasoning and the malfunctioning salt and pepper shakers were disappointing. The repetitive menu may prompt guests to explore dining options beyond the hotel. On the bright side, Maisha Nungwi boasts aesthetically pleasing surroundings and excellent amenities, including two pools and a commendable massage service. The friendly and accommodating staff further enhanced our stay. However, the hotel's feline inhabitants, while adorable, can be intrusive, often interrupting meals by jumping on tables or chairs. In conclusion, Maisha Nungwi is more suited to adults seeking exploration beyond the hotel's dining options. For those willing to venture out and discover local eateries, this hotel offers a pleasant stay with comfortable accommodations and attentive staff.
若想要遊覽基文瓦,姆優威精品度假村將會是一個不錯的的住宿之選。酒店坐落於距離桑給巴爾機場大約31km的地方。酒店位於很便捷到達Kiwengwa Beach的地方。Kiwengwa Caves位於酒店大約2km。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。瓶裝水可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供24小時熱水和吹風機,讓您感受到賓至如歸的享受。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Zan View Restaurant(素食)、Arena Beach Club Zanzibar(西班牙菜)和La Base JungleKite(酒吧/酒館)期待着您的光顧。酒店提供的體育和休閑設施,旨在為旅客營造多姿多彩的住宿體驗。多國語言工作人員的服務,將為您消除在異國的語言障礙。
Amazing resort, perfect for families. We loved it! From the amenities to the beach and reef walks. Perfect place to unwind, relax, but also discover zanzibar