We chose Leopard Safaris camp for our honeymoon, enticed by the promise of a "luxury" safari camping experience. Unfortunately, our stay was very disappointing, so we ended up cutting our stay short and did not get any refund (despite the misalignment in expectations/ high price point and reality of our experience.) The safari itself was incredibly tedious, as the guide struggled to communicate in English and we circled the same route over and over again. It is important to note that it was raining during our stay, so they were definitely limited in where they could and could not go within Yala, but little of this was actually communicated to us upfront. Additionally, the promised 'safari refreshments' were limited to stale cookies and a few warm sodas....and we encountered other frustrating issues like a malfunctioning rain cover throughout the rainy safari. The initial dinner dining experience, too, was underwhelming with limited portions and a communal table set up (which in itself was OK but just not just communicated upfront and not what we would have opted for on our honeymoon.) Accommodation-wise, our room had a mildew smell, was filled with mosquitoes and had an outdoor shower setup, which was essentially unusable during the rain storm. What was most frustrating about this experience was really just the lack of transparency and upfront communication throughout. And after expressing our concerns very kindly to the management, hoping for a fair resolution, we found our requests and feedback were not taken seriously nor fully addressed. We understand that some factors (such as the weather) are beyond control, but the overall quality of service and communication we experienced were below what one would expect from a luxury camp, especially considering the high cost. This review is to share our honest experience so that future travelers have a clear picture of what to expect. While the camp's setting is beautiful, there's significant room for improvement in service delivery and guest communication.
翻譯