~Location~ The location was very central to the train station, town centre, Echo Point and restaurants. It is across the road from the RSL which is convenient if looking for affordable dinner options. The RSL is also stop #5 if catching the Explorer bus making it very easy to get around without a car although we walked to a lot of places. ~The Room & Establishment~ The room was clean and comfortable albeit a bit basic it did have a TV, fridge and coffee making facilities, a small table and chairs and a small cupboard. The bed was comfortable although the pillows weren’t great. Whilst there was AC the room was quite chilly and there were no electric blankets but there was an extra blanket at the foot of the bed. Breakfast is ok but nothing flash. A few different cereals although healthy options are limited, some fresh fruit, only 2 toasters for the whole dining room and some scrambled eggs. Whoever makes the coffee obviously doesn't drink it as it was awful and we heard several other guests say the same :( Hot water/pressure: Fantastic Wifi: Good (did drop out periodically) ~The Service~ Communication: Fair Understandably after the pandemic, staffing has been difficult and changed and as such both reception staff were both new. They were both lovely but things like check in could have gone more quickly and smoothly (eg instead of leaving guests waiting to check in to show other guests where the dining area was, there could be signage and if multiple guests are checking in at a peak check in time *2pm* perhaps both reception staff could be on duty).
滿意
76 評價