Very nice hotel with very helpful staff who were there whenever any help was needed the facilities were very clean and the location was perfect right in the city centre.
Great location, view, view from the restaurant, imagine in summer you can see blue sky! I was just missing a kettle and tea/ coffees from the room like I usually have in hotels but asked for and received a kettle.
Good spa, thank you
翻譯
訪客
雙人床房
入住日期 2023年8月
情侶
1則評價
10/10
傑出
發佈於 2023年9月17日
Super wszystko pięknie i miło polecam
翻譯
6/7
訪客
單人房
入住日期 2024年5月
商務旅客
8則評價
10/10
傑出
發佈於 2024年7月29日
房間乾淨,地理位置很好
訪客
雙床房
入住日期 2023年6月
商務旅客
7則評價
9.5/10
優秀
發佈於 2023年8月7日
地理位置很好,早餐庭很贊,但停車不方便且較貴。
訪客
入住日期 2025年9月
其他
2.0/10
發佈於 2025年10月5日
Non è un albergo da 5 stelle al massimo 3+ molto vissuti. La nostra camera era buia con unica finestra vista sul tetto sporco del restorante attaccato con aghi contro volatili. Il letto era tutto scorticato. Asciugamani di vecchia data . Camera era sporca addirittura ospiti di prima hanno lasciato i fogli su lampade. Tappeto vecchio che non centrava niente con la camera dava solo senso di sporco. Condizionatore che faceva tanto rumore. La porta di bagno non si chiudeva. Personale per niente accogliente. Abbiamo chiesto di cambiare la camera che costava 245 euro di mercoledì per una notte. Prezzo per questa camera e per servizi che offrono e’ estremamente esagerato. Ho guardato su Booking e' pagando 10 euro in più erano 8 camere di classe superiore. Nessuna disponibilità da parte del personale per risolvere problema. Capisco la lingua polacca e' quando cameriere ha chiesto di proporci la camera superiore con supplemento di prezzo le è stato detto di dire che non ci sono più le camere disponibili. Colazione pagando da parte e' ottima per chi mangia salato per chi mangia dolce solo un tipo di brioche vuota o ruotino con la marmellata. Ha soaaiornato nel mese di ottobre 2025
翻譯
訪客
入住日期 2024年10月
其他
10/10
傑出
發佈於 2024年11月17日
Są hotele, których wystrój trafia w mój gust bardziej, ale pod względem obsługi (i śniadań <3) to najlepszy hotel w Polsce. Przemili, pomocni i skuteczni we wszystkim o co się poprosi. W Katowicach wybieram wyłącznie ten hotel, który odwiedziłem już naprawdę wiele razy. Do tego doskonała lokalizacja i featy typu basen czy sauna.
翻譯
訪客
入住日期 2024年7月
商務旅客
6.0/10
發佈於 2024年8月7日
Hotel Monopol ligt prachtig in het centrum van Katowice. Een prachtig gebouw waar zeker aandacht voor het verleden is. Het is een van de weinige 5-sterren hotels in de stad, dus de verwachtingen waren hoog. Ik ben elke maand in Katowice en nu dus voor het eerst in Monopol. De incheck om 16:00 was prima, mijn kamer was nog niet klaar, dus even wachten. Dame achter receptie was vriendelijk en behulpzaam. Overige receptie medewerkers zeggen niets en lijken ongeïnspireerd. De kamer was groot genoeg, vooral de badkamer met ligbad. Maar het voelt heel gedateerd aan. Art deco elementen, maar de uitvoering is ronduit ouderwets. Het meubilair doet ronduit ongezellig aan. Ik kreeg op geen enkel moment het idee dat ik in een 5-sterren hotel verbleef. De slang van de douche kop lekt, koffie apparaat niet schoongemaakt. Het positieve is zeker het à la Carte ontbijt. Keurig verzorgd met ontzettend lekkere cappuccino.
翻譯
訪客
入住日期 2024年7月
情侶
10/10
傑出
發佈於 2024年8月26日
Lokalizacja w samym centrum. Ciekawy wystrój starego stylu w połączeniu z nowoczesnym. Obsługa bardzo serdeczna i profesjonalna. W pokoju było bardzo cicho, nie było słychać hałasu z zewnątrz. W pokoju ekspres do kawy, suszarka, zestaw kosmetyków, szlafroki i kapcie. Mini bar dobrze wyposażony. Na pewno wrócimy!
翻譯
訪客
入住日期 2024年1月
其他
2.0/10
發佈於 2024年2月1日
the hotel was fine but the survice is bad because i came with my colleague to the hotel,he was the one who did the registration to the hotel and told them to charge his company. they whanted on the check in a visa card and told me all the time that its just a normal procedure and i have nothing to worry about and they wont charge me. but at the check out that i didnt did, my colleague did the check out withot me. his !!!!!visa didnt passed and he told them to charge my visa they did it without me being there and without my approval!!!! they did what he told them without asking him to call me to approve the charge on the visa, the visa that is mine and i wasent there to know that they charching me and after they told me not to worry and they will not charge the visa!!!!!!!!! its a very bed handling especially that in the bigining they told me they wont charge my visa. and also its wrong management of situation like this, its very wrong to charge someones visa without talking to this person first. they charged my visa on base of another person who told them to charge my visa that is not his visa and i wasent there in person to aprrove it!!!!!!!
I prefer it for my business trips. It is a very nice hotel, I am always very satisfied. The staff is very helpful. The design is already wonderful, the breakfast and the food presentations in general are excellent. Definitely recommended.