基洛納Floral Designs by Lee - All Occasions附近酒店

Da wir bereits gute Erfahrungen mit der Econo Lodge gemacht haben, buchten wir für die Durchreise dieses Motel. Was wir vorfanden war einfach nur schockierend! Unser gebuchtes Nichtraucher-Zimmer roch stark nach Zigarettenqualm, das Zimmer war dreckig und das Bett sah aus, als wurde es nicht frisch bezogen. Wir stellten vorerst unsere Koffer ab und gingen in die Stadt. Als wir wieder im Motelzimmer ankamen, roch es immer noch stark nach Zigaretten und wir ekelten uns vor allem dort, sodass wir uns beschwerten. Letztendlich bekamen wir ein neues Zimmer, welches in Ordnung war, nur trotzdem sind wir sehr enttäuscht, dass das vorherige Zimmer so schrecklich dreckig war. Deshalb würde ich dieses Motel niemanden empfehlen.

I stayed at the Kelowna Super 8 for a longer term stay as we have just moved to Canada. My stay was pleasant and the beds were comfortable but I wasn't overly impressed with the property or some of the policies that I faced during my stay. The rooms were VERY dated and although they were clean, the property is definitely in need of an upgrade. The state of the property unfortunately is not the reason for my poor rating. When I checked in, my experience started poorly as I was told that instead of the typical $200 room deposit, the property was going to charge me $500 instead because I was going to stay there longer term (10 days) - 1st negative Then I was told that if I wanted to change my linens, I would PERSONALLY have to ***** my bed and bring the towels and linens to the front desk where I would then need to collect new linens and MAKE MY OWN bed. For the cost of my stay this is unacceptable! - 2nd Huge Negative I fully understand that it is important to minimize contact in order to protect your staff from exposure to COVID but, there are other ways to manage this in a property of your size! I offered to let the front desk know when I was going to be away from my room during the day (I have just started a new job with Interior Health with BC Cancer.) but was told that if I wanted my room cleaned while I was staying onsite I would need to pack up and move to a new room. - 3rd negative As I mentioned, I have just arrived from Australia to start a new job and had 3 bags with me while waiting for our temporary accommodation to become available in October. Moving rooms was not only a huge inconvenience but completely unacceptable given that I was staying for a long term in the hotel. Lastly, I was charged up front for my entire 10-day stay. While this in and of itself is not a massive issue, I have travelled globally and have NEVER been charged for a 10-day hotel stay until the end of my visit. I was made to feel like a degenerate instead of a valued patron as I was told the billing was made in case I didn't pay my bill at the end of my stay??? Your team, along with all other hotels in my booking experience took a copy of my credit card and identification when I checked in, additionally, you have my address, phone number and email contact information from my reservation. How is it that I am purportedly not meant to pay for my stay if you have these personal details on file? Again, my complaint about this is based more on principle...

房間很棒,滿滿的優惠以防你忘記什麼。大堂滿滿的招待等着開會!游泳池和健身房都是全新的!位置離機場幾分鐘,有隨叫隨到的班車!我免費延遲退房,並使用了設施直到趕上我晚班機!特別感謝 Tushar ,雖然還在訓練,但你肯定知道如何提供貴賓服務!

酒店在機場附近，設施服務質量很高，5星級，離UBC大學很近，有免費班車，附近有超市購物，離市中心稍遠，大概13公裏。 在半山腰。

Our trips are for family business, travelling with a dog. CLEAN rooms, good linens, friendly staff. We would not hesitate to reserve again....hopefully, when it's warm enough to swim & bbq. Did find a dog friendly, patio with good brews & food...kettle river brewing.

住了一個月。當我提前預訂房間時,被告知是1500美元加上500美元的押金。當我到達時,他們告訴我是1800美元。我來自安大略,所以我別無選擇,只能額外支付。他們堅持說,他們告訴我這是價格,但這是假的。當28日他們打電話給我問我是否在退房時,我有一個令人不快的驚喜。我上次檢查時一個月有30天,但不是根據這些人。我很高興多付300美元,在我最後2晚住的一家合適的酒店,這個地方是我有過的最差的入住體驗。他們不關心你。他們對自己的工作和生意沒有自豪感。你可以說這是他們的錢,僅此而已。不要呆在這裏。房間很髒,他們不做日常服務,當他們做時,他們使用舊牀單和毯子。他們完全沒有組織。有一天,我們用光了廁紙,要求我們多加一卷,他們斷然拒絕了,說我們有責任提供衛生紙。上二樓的台階非常滑,我和女朋友滑倒了,摔下來,女朋友摔得滿身青一塊紫一塊。工作人員根本不在乎。如果我能投零星票,我會投。所有的好評論要麼是機器人,假賬,要麼是與業主有關。絕對是垃圾汽車旅館,不要在這裏浪費錢。

我原本打算住在馬路對面的卡納爾塔。星期六到930PM時,我走了一整天,馬上要離開,因爲那個酒店很噁心(如果你願意讀體驗的話,我在他們的頁面上留下了評論)。由於這是一個漫長的週末,在凱洛納所有房間都顯得很空曠。我在電話裏的聲音一定很混亂,或許這就是他們的員工有多好,但安柏超越一切,爲我提供了房間,儘管他們已完全滿座。我猜有人沒有來預訂,所以在1030PM他打電話跟那個人確認,並挽救了我的整個行程。他不必爲我這樣做,但他這麼做了,我很感激。這就是你如何獲得回客!房間很漂亮,乾淨舒適!會強烈推薦這個地方給任何人!

I stay here once or twice a year when I come to visit family, and usually, it's great. It's an older property and needs a refresh, but it's still (was) my favorite place to stay. This time tho, I'm not feeling the love No mobile key available - had to phone to ask where it was. Hotel did not reach out to advise it wasn't available although there had been known Issues Asked for a room on a lower floor one week before reservation and told when I checked in there were none available, which is I believe due to the mobile key not being available on time. Front desk staff not accommodating at all about it. Microwave in room unplugged Stain on the bed Beds hard as a rock Pillows are so soft, if you like a harder pillow be sure to bring one. One of our nights, there was a ton of kids outside running and hollering in the front of the property. Had to call down to the front desk and even then, it took over 45 mins before it stopped. Take my advice and get a room on the backside of the property. Breakfast no longer included, very disappointed. I'm probably being a bit picky because I'm used to such a great experience. Pretty disappointed this time but the extra ducks from the staff made me feel better

我們使用了政府僱員折扣，所以得到了一個非常優惠的價格。泳池有個很棒的水滑道，孩子們可以在那玩上幾個鐘頭！有24小時的健身區。員工非常友善！早餐比較一般，但也是非常典型的酒店免費早餐。床不算太舒服，但我睡得很好，房間很乾凈。位置很好，去UBCO和Orchard 公園商場很方便。下次我一定還會選擇住這。

如果您根本不打算在酒店度過任何時間，那麼 Microtel 很好。當您意識到您根本無法真正在那裡度過任何時間並且您花費近 300 美元購買一張床時，房間狹窄且非常昂貴。如果這就是您所需要的，那麼它就是您的最佳選擇。行李空間不大，所以要輕裝上陣。如果您的房間位於大樓的前面，請做好應對大量道路噪音的準備。但是這家酒店位於城市裡，所以去市中心、弗農、釀酒廠或海灘都很容易。