I liked the location and overall convenience of being downtown. I also found the cleanliness of my room to be acceptable and the kitchen was well-organized.
I gave this a 3 because I found the staff to be very cold towards me. I understand that I made a huge oversight with my ID, and that it's not fair for people that have proven they're from outside of Kelowna, but I didn't feel like I was being accommodated through the process. I felt like I was being condemned for making a mistake, and I don't think that's an impression you want to give to prospective customers. I've learned my lesson about ensuring my ID is up-to-date, and that there's value in paying more for basic human decency.
翻譯