基洛納Rosebuds Designer Consignment附近酒店

Da wir bereits gute Erfahrungen mit der Econo Lodge gemacht haben, buchten wir für die Durchreise dieses Motel. Was wir vorfanden war einfach nur schockierend! Unser gebuchtes Nichtraucher-Zimmer roch stark nach Zigarettenqualm, das Zimmer war dreckig und das Bett sah aus, als wurde es nicht frisch bezogen. Wir stellten vorerst unsere Koffer ab und gingen in die Stadt. Als wir wieder im Motelzimmer ankamen, roch es immer noch stark nach Zigaretten und wir ekelten uns vor allem dort, sodass wir uns beschwerten. Letztendlich bekamen wir ein neues Zimmer, welches in Ordnung war, nur trotzdem sind wir sehr enttäuscht, dass das vorherige Zimmer so schrecklich dreckig war. Deshalb würde ich dieses Motel niemanden empfehlen.

我和妻子在西BC的旅行中在這裏住了四晚。我將從這個酒店的優點開始。位置無法打動;就在湖邊,步行到海灘,很多餐館,購物等。場地和公共區域真的很好,而且維護得很好。我們的房間很寬敞,我們可以看到湖的美景。入住很快,工作人員似乎很有幫助。現場有一家小店,有一家星巴克非常方便。在我看來,定價很荒謬:5美元一個甜甜圈,12美元一個小水果杯?正如其他人所提到的,停車費是30美元/晚,對於一個小鎮來說有點陡峭(我們在溫哥華市中心付的少),度假費是一個笑話。不管你是否使用這些便利設施,你都必須付賬,因此,對我們來說,我們80美元(每天20美元,四天)給我們買了兩罐免費啤酒,在餐廳裏,我們付了20美元一頓很普通的飯。我認爲把$20.00埋在房間的價格裏會好得多。失望的是:我們房間的空調聲音很大,陳設有點過時,顯示有些年代,wifi慢;有時幾乎無法使用。4晚的停車費、稅費、度假費和一頓次等餐費,價格接近2600美元,您入住的所有內容都應是例外。如果回到Kelowna,我們肯定會考慮再次入住這裏,主要是根據地理位置。

Our trips are for family business, travelling with a dog. CLEAN rooms, good linens, friendly staff. We would not hesitate to reserve again....hopefully, when it's warm enough to swim & bbq. Did find a dog friendly, patio with good brews & food...kettle river brewing.

住了一個月。當我提前預訂房間時,被告知是1500美元加上500美元的押金。當我到達時,他們告訴我是1800美元。我來自安大略,所以我別無選擇,只能額外支付。他們堅持說,他們告訴我這是價格,但這是假的。當28日他們打電話給我問我是否在退房時,我有一個令人不快的驚喜。我上次檢查時一個月有30天,但不是根據這些人。我很高興多付300美元,在我最後2晚住的一家合適的酒店,這個地方是我有過的最差的入住體驗。他們不關心你。他們對自己的工作和生意沒有自豪感。你可以說這是他們的錢,僅此而已。不要呆在這裏。房間很髒,他們不做日常服務,當他們做時,他們使用舊牀單和毯子。他們完全沒有組織。有一天,我們用光了廁紙,要求我們多加一卷,他們斷然拒絕了,說我們有責任提供衛生紙。上二樓的台階非常滑,我和女朋友滑倒了,摔下來,女朋友摔得滿身青一塊紫一塊。工作人員根本不在乎。如果我能投零星票,我會投。所有的好評論要麼是機器人,假賬,要麼是與業主有關。絕對是垃圾汽車旅館,不要在這裏浪費錢。

一個很好的旅館-12月中旬幾乎是空的。優越的地理位置，靠近老市區，幾乎在海濱。運行良好並且乾淨。對於那些陪伴親人過夜到睡眠診所或癌症診所進行治療或住院的人來說，這是一個絕佳的選擇。 強烈推薦-物超所值。

I stayed at the Kelowna Super 8 for a longer term stay as we have just moved to Canada. My stay was pleasant and the beds were comfortable but I wasn't overly impressed with the property or some of the policies that I faced during my stay. The rooms were VERY dated and although they were clean, the property is definitely in need of an upgrade. The state of the property unfortunately is not the reason for my poor rating. When I checked in, my experience started poorly as I was told that instead of the typical $200 room deposit, the property was going to charge me $500 instead because I was going to stay there longer term (10 days) - 1st negative Then I was told that if I wanted to change my linens, I would PERSONALLY have to ***** my bed and bring the towels and linens to the front desk where I would then need to collect new linens and MAKE MY OWN bed. For the cost of my stay this is unacceptable! - 2nd Huge Negative I fully understand that it is important to minimize contact in order to protect your staff from exposure to COVID but, there are other ways to manage this in a property of your size! I offered to let the front desk know when I was going to be away from my room during the day (I have just started a new job with Interior Health with BC Cancer.) but was told that if I wanted my room cleaned while I was staying onsite I would need to pack up and move to a new room. - 3rd negative As I mentioned, I have just arrived from Australia to start a new job and had 3 bags with me while waiting for our temporary accommodation to become available in October. Moving rooms was not only a huge inconvenience but completely unacceptable given that I was staying for a long term in the hotel. Lastly, I was charged up front for my entire 10-day stay. While this in and of itself is not a massive issue, I have travelled globally and have NEVER been charged for a 10-day hotel stay until the end of my visit. I was made to feel like a degenerate instead of a valued patron as I was told the billing was made in case I didn't pay my bill at the end of my stay??? Your team, along with all other hotels in my booking experience took a copy of my credit card and identification when I checked in, additionally, you have my address, phone number and email contact information from my reservation. How is it that I am purportedly not meant to pay for my stay if you have these personal details on file? Again, my complaint about this is based more on principle...

I stay here once or twice a year when I come to visit family, and usually, it's great. It's an older property and needs a refresh, but it's still (was) my favorite place to stay. This time tho, I'm not feeling the love No mobile key available - had to phone to ask where it was. Hotel did not reach out to advise it wasn't available although there had been known Issues Asked for a room on a lower floor one week before reservation and told when I checked in there were none available, which is I believe due to the mobile key not being available on time. Front desk staff not accommodating at all about it. Microwave in room unplugged Stain on the bed Beds hard as a rock Pillows are so soft, if you like a harder pillow be sure to bring one. One of our nights, there was a ton of kids outside running and hollering in the front of the property. Had to call down to the front desk and even then, it took over 45 mins before it stopped. Take my advice and get a room on the backside of the property. Breakfast no longer included, very disappointed. I'm probably being a bit picky because I'm used to such a great experience. Pretty disappointed this time but the extra ducks from the staff made me feel better

什麼都好.就是服務太差. 而且這辦理入住和離店的時間真的不是一般** 必須五點后辦理入住十點前辦理退房 重點是這個酒店會亂扣錢！千萬謹慎不要選這個酒店 不過我感覺這鬼地方除了我應該很難有第二個人會用攜程來這裏訂這個酒店 這個酒店的風景是很不錯的. 泳池也很漂亮也很大 就是服務真的太差而且屬於耍無賴級別的 從班夫開車到這開了四個多小時晚上十點半到的酒店 然後辦理入住時候告訴我要兩百加元的預售權押金 我給她了信用卡. 然後看了一眼我的網上銀行. 被扣走了320多..... 我問他另外一百多是什麼.打死不承認.我給他看了憑證她看過了五分鐘告訴我確實是他們公司扣走的但她也不知道是什麼. 然後我到房間開始就和攜程糾結到早上一點左右連游泳都沒去游，本來定這個酒店就是為了來游泳的. 然後告訴我早上九點給我答覆. 我早上八點半就自然醒了.等回復. 然後告訴我酒店沒有扣我錢. 衹hold了我兩百.... 然後我把憑證又發給攜程責問那這是什麼.然後又去核實兩小時. 這期間我問能不能延遲退房. 被告知延遲要收45美元和50房費的稅. 必須十點前離開 然後十點半樣子酒店就來人趕我們走說加錢也不讓延遲. 還跟我說有新的客人要辦理入住. 我真的艸逆🐴了. 我問你酒店不是五點后才能辦理入住嗎？說謊都不用打草稿的嗎我真的醉了.這酒店的服務人員一個個拽的跟土匪一樣. 到了十一點攜程來客服告訴我核實完. 是額外的余授權... 我真的是吐了. 既然是余授權你不提前告訴我的嗎！ 說兩百.扣了我三百多一開始還不承認.最後告訴我都是余授權. **不是沒錢給你hold. 衹是做生意不是這麼做的. 告訴人家hold兩百結果hold三百多. 你咋不hold三萬多呢！ 說會七個工作日退給我. 退不退給我是一回事. 你這行為不對啊破酒店的服務政策簡直就是土匪邏輯土匪行為. 搶了人家的強死不承認.最後所有證據擺麪前告訴我是額外的余授權. 那你**怎麼一開始不承認啊你這個破酒店. 是真的氣人. 一個字 大寫的服！還有我忘了說.我明明定的一卧室套房你**給我個兩卧室的套房幹什麼？ 我就不懂了你是把我房間給賣出去了嗎？ 我靠 我要這麼大房間幹嘛用？我和我女朋友分牀睡是嗎. ？吐了真的 酒店老的要死.跟給八九十歲老頭住的一樣.真後悔定這個酒店.一千塊就睡了五六個小時. 還被hold了一千五百多..... 游泳也沒游. 吐了.體驗太差了.出來旅遊一趟遇上這種黑點酒店土匪酒店遇到這種土匪客服人員. 倒霉

我原本打算住在馬路對面的卡納爾塔。星期六到930PM時,我走了一整天,馬上要離開,因爲那個酒店很噁心(如果你願意讀體驗的話,我在他們的頁面上留下了評論)。由於這是一個漫長的週末,在凱洛納所有房間都顯得很空曠。我在電話裏的聲音一定很混亂,或許這就是他們的員工有多好,但安柏超越一切,爲我提供了房間,儘管他們已完全滿座。我猜有人沒有來預訂,所以在1030PM他打電話跟那個人確認,並挽救了我的整個行程。他不必爲我這樣做,但他這麼做了,我很感激。這就是你如何獲得回客!房間很漂亮,乾淨舒適!會強烈推薦這個地方給任何人!

酒店陳舊過時，需要認真升級。儘管似乎已嘗試“更新”他們錯過標記的房間。停車場非常糟糕，因為酒店沒有為有時被迫停在相鄰停車場中的酒店住客提供足夠的停車位。看到裝有玻璃的停車位後，您好像冒著嚴重的風險，要把車輛放在無人看管的地方。不僅停車場不安全，而且工作人員在一天中的任何時候都沒有清理玻璃。