The hotel was one of the better ones ive stayed at in the last several years. It is good for families with kids. Others thought so too, as we apparently stayed on a weekend when baseball tournaments for all ages must have been happening in Grand Rapids. So it was very busy. The "snack time" from 5:30-7 was a nice feature and despite being very busy, did not run out of food. The breakfast was good too. There was some room noise but nothing to keep one awake. I had messaged the hotel about a crib for the baby but didn't get a response, so we brought our pack & play. I did not ask the staff for a crib in person. Staff was friendly and polite. We were disappointed that the pool was closed the night of our stay, but with all the kids staying there, we may not have gone anyway if it had been open, as it was really busy the next morning when it reopened. Also, it is right off the interstate. Our room was on the side away from it, so we didn't hear much road noise.
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