普拉亞拉戈水療度假酒店，傲途格精選(Playa Largo Resort & Spa, Autograph Collection)

Lots of hidden extra fees we were told self parking was free and valet was $30 so we self-parked and were charged $25. Today we sat at a table at the sandbar for over 30 minutes for lunch and no one ever came by not even with water or to give us menus so we decided to leave and had lunch at hobos. I think every restaraunt at the resort was overpriced and the service was mediocre. Servings were small.

The room was very dirty and the balcony. For the price you pay per night plus the parking and resort fee, they still charge for everything. There is a place on site that rents kayaks etc..and they were going to charge for my son to use a life jacket in the ocean. They have a large floating barge in the ocean and no guest can use it unless they pay the daily charge which varies. This ranges from $300-$500 per day. We will never go back even though the resort itself and the grounds are very pretty.

Beautiful place very friendly people Sasha at the sand bar super nice person Roberto and Rafa from the restaurant no words,they when above expectations.The staff were amazing even at the executive level were amazing,the only thing that I will tell that we are going back in two weeks. Mercy and Francisco

Somewhat surprized no security at night, it was lovely and quiet throughout the week however at the weekends the place seemed to fill up with people with no wrist bands randomly having picnics on the beach and around the pool. Dining is a little limited as well. That said enjoyed it and would go back

Overall, the resort is absolutely beautiful. The pool is the definite highlight of the resort. The heat in August made the ocean almost unbearable (91F) and the beach as well. The restaurants were good, but pricey as you would expect on a resort. Good options for breakfast outside of the resort. Doc's Diner was awesome. There was also a roadside little breakfast truck that served the best breakfast sandwiches across the street from the resort. There isn't much in terms of nice dinner places outside of the resort, so we ended up staying on the resort most nights. Sol is the better of the two and has a nice view. The housekeeping is the biggest downfall of the resort. We didn't have our room cleaned once. Most days the housekeeping cart would make it through the first 6 rooms and that is it. We were at the end of the hall, so they never made it us and we would grab clean towels off the cart. We put in multiple requests to have it done with no luck. If they didn't make it to our room by 5 it was quitting time. Rest of the staff was amazing and accommodating. Truly some really nice people on the resort.

The resort was clean and we had a nice stay. However, I was a bit taken back finding out about the $50/day resort fee at the end of my 5 night stay. When adding the parking fee and taxes, my stay was almost $100 more per night. I was not told about the fee when I booked my stay or when checking in. The eventide event each night was also nice. But, the drinks at the event were nearly $20 each. My wife and I were charged $40 for two drinks. It seemed a bit excessive for a party drink mix in a 12oz plastic cup. The resort restaurant food was good and the resort staff were very nice and friendly. I suppose I was just left a little unsatisfied after booking a 5 night stay, eating at the resort restaurants, and drinking at the resort bar, only to pay an additional $500 plus in fees when checking out.

Everything was OK until the check out. They charged me almost $800 more than expected because they made the mistake of not looking at the reservation made at ********** where hotel was paid in advance. Even though they said they will refund those $800, I’m very disappointed that it’ll take 5 days to get the money back in my bank account. In other words, the hotel used my credit card and charged me twice in less than 24 hours but will take 5 days to return money.

Nice resort but cleanliness is not top priority. Kids and adults were eating while still in the pool and there were way to many kids in the pool to enjoy it. I sat by pool for a couple hours and never saw one kid get out to use restroom.

The property is nice, the staff that works at the pool and bars are lovely, but the administrative part of the hotel is terrible and poorly trained. I was given the wrong information about the restaurant hours, which made me fast due to have delaying my dinner, decision made with the wrong info. After my stay I was charged 800 USD with no explanation, making my account overdrawn. It is still unsolved. I totally not recommend the hotel.