H2O套房酒店 - 限成人入住

Es war wunderschön, top Lage in Key West. Sehr sauber, tolle Zimmer, super gepflegter Poolbereich und extrem guter Service. Eines der besten Hotels, in denen wir je waren. Es stimmt einfach alles.

Highly recommend We had such a great time, the staff was friendly and the room was one of a kind. Excellent stay

Front desk staff were so great, they gave us recommendations on dining and activities going on, also so friendly. Rooms were clean and so comfortable. Pool amazing. Property is beautiful!

Our first time in Key West and H2O suites was the perfect place. A modern facility with exceptional service, decor, and staff. We are greeted with a glass of champagne, easy check-in, and escorted to our beautifully appointed modern room with a private pool on the patio. There’s a gym on the second floor and a community pool on the third floor with an all day happy hour and staff that are even happier to serve us. It’s very walkable to the busy part of town, restaurants, and anything you might need in Key West. To top things off, they gave us a parting gift upon check out. I can honestly say when we come back to Key West this will be where we stay

We have stayed here twice and most recently in March 2024. This place is one of the best and always on our list for preferred stays. This recent stay however was not as premium as our previous experiences. A blurbing water and grinding noise kept us awake most of the night (the next morning it was evidently the outside private pool level was low and the pump was running dry every few minutes). However at midnight this was not on my troubleshooting list of todos. Two calls to the receptionist were simply rebuffed as unable to do or call any maintenance personnel until the morning. We approached the desk personnel the next morning and asked that a manager contact us. We were assured this would happen by both reception folks. We did not receive any call nor visit from any manager in the following 36 or so hours and left the island after that. No calls at all. For $1000 a night I expect H2O to address any faculty problem almost immediately. It was very disappointing that the H2O team couldn’t care less to address our concern, which, after all is what their business should be.