基加利精彩公寓

因為是第一次來，我下飛機後誤入了一家旅館。工作人員告訴我確實搞錯了，但我當時還在Vista Homes飯店。他們稍作商議後，就給我安排了一間比我預訂的基本房型更好的房間，我真是感激不盡。 他們非常有耐心，也非常友善。以後每次來基加利，我都會選擇住在這裡。

This was one of the worst hotel experiences I have had. We did not receive the hotel that we booked through the app. Upon arrival in Kigali, we were informed that we were being relocated to another property of the same owner, without any prior notice or confirmation. This was completely unacceptable. After landing at Kigali International Airport around 11:00 PM, we spent hours roaming around the city trying to locate the alternative property. Even our local driver had to repeatedly communicate with the hotel authorities using the contact number provided through the Trip.com app messenger, but the situation remained confusing and poorly managed. We finally managed to check in at around 2:00 AM the next day, exhausted and frustrated. This caused unnecessary stress after a long international journey. If a hotel cannot honor confirmed bookings, they should not list the property on booking platforms. Relocating guests at midnight without proper guidance or transportation support is extremely unprofessional. I would not recommend this hotel, especially for travelers arriving late at night.

Loved my stay — the staff was SO HELPFUL cannot recommend enough. Location was fun and super easy to get around on motos. They have reliable internet and many power ports. decent enough breakfast and good chai tea. Only slight annoyance is a decent amount of mosquitoes were able to get into the room through the cracks in between the windows.