基加利歐諾莫酒店(Onomo Hotel Kigali)

Nice hotel and views. Overpriced for a 3 stars hotel

Rooms not cleaned for the following night. Waiter following you to the room to demand payment for a meal at night. Flimsy excuses for small.things. a simple sorry is enough. Not the reasons given. Slow service.

The view from the outdoor restaurant was amazing and I will refer that to potential guests. The breakfast too was notable. I enjoyed the omelette made my chefs. Esther is a barista extraordinaire. She made great mocha and chai latte. Her customer service is also top-notch.

The hotel is located in a quiet area, very adequate for people who don’t like noisy places. The hotel itself is really nice, and has a nice scenery as it is located a bit up the hills. The rooms are nice and clean. The staff is quick to help and very friendly. The food was good! Especially the breakfast!

We had an excellent service in general, I would rate Alex for his customer service. High recommended ONOMO coffee (best coffee ever). Nice view…FIVE ⭐️⭐️⭐️⭐️⭐️

The staff in the hotel helped me when I became unwell on a work trip. Angel and her team were very caring and checked each and every detail with me, made sure I was ok and supported me a lot. When the chips are down the staff in this hotel are there for you. Highly recommend 5 stars

"Staying at Onomo Hotel in Kigali was an absolute delight! From the moment I arrived, I was greeted with warmth and professionalism by the attentive staff. The hotel's modern and stylish decor created a welcoming ambiance throughout. My room was spacious, clean, and equipped with all the amenities I needed for a comfortable stay. The onsite dining options offered a delicious array of local and international cuisine, satisfying even the most discerning palate. The hotel's central location made it convenient for exploring Kigali's attractions, and the tranquil atmosphere provided a peaceful retreat after a day of sightseeing. Overall, my experience at Onomo Hotel was exceptional, and I highly recommend it to anyone visiting Kigali."

This is an absolutely delightful place to stay. Very stylish, clean and well run, nicely designed with superb views across the city. Staff were consistently efficient, polite and helpful. Rooms very comfortable. Really can't fault the whole experience.

Ruth provided excellent professional service, guided me through check- in and provided advise on how to navigate the city and other questions I asked. Recommend promotion. Henry was very friend and kind.