Rugando的巢穴

I've recently stayed 3 nights at the Nest. It is a gem with a beautiful garden, friendly service and plenty of outdoor seating available to chill within the property. Room: all 3 rooms I stayed in were spacious and clean. Terrace rooms were quiet but the room close to the gate was noisy with staff/guests talking in the late/early hours. One shower didn't drain well and one shower curtain was moldy. When I made the hotel aware of these minor issues, they told me they'd address them immediately. Staff: reception staff and breakfast room staff were helpful, friendly and accommodating. Great location: there are a few cafes, restaurants just around the corner from the hotel (5 minutes walk). Airport was 20 minutes by taxi and Kigali Height (shopping mall with many ATMs, restaurants etc) was nearby (5 minutes by taxi). There are plenty of moto (motorcycle taxi) outside the hotel. Nice breakfast: fresh juice and made to order menu as well as buffet items were delicious. Swimming pool: access to the nearby affiliated hotel swimming pool was fantastic. It was a decent sized clean pool. There is a bar/restaurant but no sun lounger to chill. Complementary 1 hour massage was great. The Nest also had food delivery service from a nearby Asian restaurant. I didn't try it but the menu placed in the room looked extensive. Overall, great stay and I'd stay at the Nest again. I felt safe at the Nest and in Kigali in general. Knocked off one star due to few minor issues mentioned above but I hope they would've addressed them by now.

Dans un cadre tres agréable nous avons apprecié notre séjour dans ce logement. L'établissement est propre, le personnel est tres sympathique et les chambres sont tres bien (lit confortable, eau chaude, etc) Nous avons appercié particulièrement le buffet du petit dejeuner. Pour le diner, l'établissement propose la livraison de plat asiatique tres bon.

The silence for serenity is what i loved , it's really a sanctury in the city. The friendly service , always eager to improve on anything you complain about. You are sorrounded by nature yet in the city. The place is very comfy and relatively affordable .

This is an incredible hotel! They are very kind and helpful. They even provide free laundry and free massages for guests. The hotel is close to the city center, and even closer to the airport: a perfect location.

This is a great hotel that is pretty close to the airport. The amenities include free laundry service (in 3 days) and free massages. I highly recommend this hotel.

One of the friendliest places I've stayed anywhere. The staff were exceptionally lovely, the breakfast was generous, the beds were comfy and generous room size. I also made use of the free 1 hour massage and came away feeling great. The only critique was that while they offer a free laundry service, it takes three days and I still came away with wet clothes that I needed to dry at my next hotel. But as a free service in an emergency during the rainy season you have to temper your expectations - but this service could have been better. But I would definitely stay there again! and thank the staff for definitely going above and beyond, especially Josiane!