西方旅館(Western Lodge)

Picked hotel for price and location. No staff at the desk after we checked in. No room makeup after day one . Blamed Covid. Rubbish. Bathroom fan was filthy. Sink stopper was missing. Requested another never got it. Heater in the room sounded like a Hughes 500 helicopter. In order to sleep, we shut it down upon retiring. At it was February in BC Canada in the mountains, room was frigid in the morning. We could not eat the breakfast of toast, cereal and muffins due to dietary restrictions. No credit given. Would never stay here again. Would drive the 25 minutes to stay in Motel 6, Wyndham, etc. These hotels are cleaner and cheaper. Old dump

Never anyone at front desk either time we stayed. Quite old, takes a long time for water to heat up but rooms are clean which is the most important.

The Lodge manager Kevin was super accommodating and helpful which made our stay. We had a large family gathering and he arranged the rental of the breakfast room for our group to have a place to hang out in. The hotel is currently under renovation but I am sure will only improve with time.

The lobby was bug and open, looked beautiful with all the Christmas decorations. It definitely is a different kinda hotel, the price was really good, breafast till 11 which was nice. I will definitely use this hotel if i ever go back to Kimberly.

I am so impressed, the folks here were so kind and inviting. To say my stay is easy is an understatement, everyone has been wonderful. The room is wonderful and full value for everything. I will definately be back for skiing later this year. Thx Folks, John

This property is not at all what is portrayed on *******. I use ******* for ALL my bookings and travel and I have never arrived at a place and been so disappointed. I believe this property needs to be removed from ******* as an option, it is not a place anyone would want to stay. It is like a homeless camp, with everyone hanging around in the back of the motel. The restaurant and bar are not open or functioning, the elevator is not easily accessible, there was not one thing that would make me actually stay at this property. We did not stay here, we had to find another place to stay after arriving at this property and witnessing for ourselves the absolute uphauling condition it is in.

Uppon arrival my envelope with my reciept was on the counter with my name on it along with three other occupants, in that enveolope was the rooom number and door code, anyone could have opend the envelope to find my room code and came in while i was sleeping or while i was gone the next day. Went to the room and found the hot water tap was running continuously so the bathroom was steamy making trhe room damp. the taps in the tub leaked the whole time i was not able to tighten it enough shut it off.

Very easy check in. Clean. Lobby and breakfast room were nicely decorated. Beds fine. Water dripped from bath tub tap.

TV worked, coffee perk worked which is a big plus because in most hotels even the more expensive one's you are forever calling them to fix them. Staff were good. Breakfest was adequate but boiled eggs would have been a good addition for protein. Otherwise very adequate and good service. I would stay here again. Price is affordable and reasonable. Good value.