岸邊酒店

Hallways smelled terrible, window was stuck and I had to call front office to have someone open it, bedstand lamp flickered, I had to physically move the bed away from the wall as the bed frame was directly against the outlet and I could get to outlet to charge devices otherwise, the fire alarm went off shortly after 8:00 am on my first day off when I had hoped to sleep in - and I was told that ‘steam from someone’s shower will sometimes set off the fire alarm’ - I asked if an inspection would be made and was waved off, and on last morning when toilet was flushed it noisily ran and ran for over 10 mins, until I lifted the tank lid and jiggered the ball and placed a water bottle in the tank to float it until it could fill with water. Lovely staff, clean ‘to the eye’, but very poor condition of property.

Walked past the Kirkwall Hotel to get here only to find a note pinned to the front door of the Shore telling me to go to the Kirkwall to check in. Probably would have appreciated this in an email prior to arrival. Room clean. Terrible view. Plenty of teabags. Sadly this room (number 16) gave me one of my top 3 worst hotel nights ever. At 4.30 there was a noise of rushing water next to my room - super loud. I thought it was an early departer in the next room having a shower. However the rushing water and loud droning noise then just carried on about every 15 minutes or so until I had to get up anyway, so I don't think it can have just been an adjacent room. No sleep at all after 4.30 and the noise did drive me mad. Unacceptable to take money off people to sleep next to this row IMHO. Reception staff were polite but not very interested when I checked out. PS if the shower doesn't work you might need to pull the cord in the bathroom. I didn't know this, but a lovely friendly cleaner helped me when I couldn't work out why the 'on' button didn't work.

Clean rooms. Friendly staff. Great Location. What more could you want.

The whole stay was wonderful, but we were particularly grateful that you let us use the room easily so my travel companion could sleep after her Nightshift. Thank you!

We were in The Shore room 14, not part of main property which was still great except for the staining from water damage on the ceiling directly over the head of the bed.

Kirkwall stop over. We got in just on darkness after a 7pm departure from Scrabster. The room was clean and compact but had everything we needed. The mattress on the bed was a little springy but all in all, comfortable. I'd stay here again.