蓋洛德棕櫚水療度假酒店的評論

特別好的一家酒店。代客預訂。很好很好。超級高端的一家酒店，無論是衞生環境。還是從設施上感覺都不錯。位置也特別好。

很不錯的酒店很不錯的酒店很不錯的酒店很不錯的酒店

酒店不錯，乾淨衞生，泳池區有大滑梯和漂流

方便服務好

Excellent!! Attention to detail on every level.

All good. Place was very clean and staff was very friendly..

The property is beautiful and lush, however, there are several things that could have been better. The number one thing was the water Park wasn’t working the entire time we were there. The reason I booked the hotel and paid almost $500 per night was for that reason so my kids could enjoy that. We only had access to the pool and the lazy river ,we found on the final day of our stay. I was speaking to other families at the pool who complained about that as well. They seemed to have been renovating the area and there was a horrible smell from the materials they were using. Parking, there is plenty of parking, however, get ready to pay over $40 per night for parking, one my final bill at check out, I was charge resort fees again, even though I already paid at bookin.The gate was also broken for two days. The Room. The bed was clean and I sprayed Lysol to make sure. It was also comfortable for the most part with white sheets. What was disturbing was the bathroom, it wasn’t properly cleaned. There was mold in multiple areas. Also there were hairs that weren’t mine at the opening of the entrance to the shower. On the second day I had to beg the maid to come clean the bathroom and do the bed. The lady didn’t speak much English, but she was saying she needed to call down stairs to get permission to clean our room. That was strange. There was also a huge watermark stain in the ceiling in the bathroom. A nice thing we experienced was that they gave us an extra hour to check out.

Awesome place to stay with a great water park when it's open. We booked a stay here particularly because of the water park for our son. However, upon arrival we found out half the water park was closed for maintenance. We got no notification of this when booking and also no discount was given.

All activites for the kids closed early. The food at the bar was way over priced and not good. The hottubs was so crowed we couldnt enjoy them, an alarm was sounding so loud at the pool you couldnt relax. Very disappointing for the money spent.

This property has everything you need to enjoy a fun Florida vacation. Be prepared to pay resort prices on everything, but that's to be expected. Overall, was very impressed with the hotel and experience there.

It was very good except when me and my family were swimming we took our child to the kids play area and as he was going down the little slide another kid tried to climb it and they collided into each other and me child had banged his head on the side of the slide. The other child parent was right there as well and didn't say anything nor apologize.

Love the hotel and all the activities it has to offer. Loved the fall activities and the trick or treating for the kids. Its close to all the parks for Disney and 10 minutes away from Disney springs. Our rooms had glass and view towards the pools. Super nice views and zero noise. So much recommend this hotel

Every staff member at every restaurant pool area lobby etc far exceeded any service at any other resort we’ve been to. We had the best stay not only because the hotel was stunning but because of the wonderful service members.

It is an absolutely beautiful property. You have different options to do, specifically if the weather is not cooperating . Very relaxing atmosphere. Loved our stay.