白馬山麓莎士比亞酒店(Shakespeare Hotel)

館内は落ち着いた雰囲気があり、とてもよかったです。 宿泊した日は、近くでイベントがありバイカー集団の方たちも宿泊していたせいでロビーや朝食時は、とてもうるさかったです。 ホテルは良かったです。

Olivia and her team were very warm, welcoming and helpful. Shakespeare Hotel is very charming, has everything you need and it is located conveniently close to Base Camp where you catch the shuttle to the mountains.

I stayed for 3 days whilst my friends apartment had guests. The hotel staff were lovely, the room was small but clean and did what it needed. Location is very good. Would recommend.

19時以降朝まで、ホテルの従業員が いなくなるとは有り得ない。 テレビのリモコンが壊れて操作できなかったが、 そんな事は全然、大丈夫な事。

フロントの方はすごく丁寧、親切です。 ただホテル自体が古いのか、証明が暗い。そして 暖房があまりきかない。この２点が残念でした。 それ以外は家族４人でゆっくりはできました。 ありがとうございました！

食事付きプランだったがお店はホテル外のお店で雰囲気と料理どちらも良かった。

近くに飲食店もあり、ゲレンデも近かった。 応対も明るく、サービスも良かった。

スタッフの方がとても親切でした。 トイレの便座が暖かければ一層良かったと思います。

Perfect location surrounded by restaurants ! Best street in Hakuba - Bus pick ups to all different mountains close to out front - Breakfast was included which is awesome to have before you go off to ski for the day and not have to go out and find a place to eat - The staff were fantastic in every way and Olivia the manager is outstanding and goes above and beyond to assist you with whatever you need - I left my phone down the road at a restaurant and had to catch the bullet train early next day and did not have time to grab my very expensive new phone as they were closed early morning. I contacted Olivia and after we worked together to get the phone delivered back to the Shakespeare hotel, she personally went to the post office and packaged it up with bubble wrap and made sure it was secure in a box and sent it back to me in Australia at no charge to myself - I offered to pay but she said "No all part of the service" . I had it in my hand again 8 days later - OUTSTANDING !!!!!!! The staff are fantastic - The rooms are great and super clean - Highly recommend !!!