Chateau de Maisons Suites是一家位於碧瑤市的公寓式酒店,提供寬敞的套房、現代化的設施和熱情周到的服務。我們為情侶、家庭和長期入住的客人提供舒適的休憩之所。我們積極歡迎各位賓客的到來,致力於在碧瑤市打造一個舒適寬敞的下榻之所。我們的核心理念是:寬敞的套房、齊全的設施以及熱情周到的個性化服務。
「Best customer service and flexible upon customers request. Unfortunately the TV has no Netflix and the coordination from outside service is unclear, but overall good Jo! b Thank you」
「Checking In: Swift and was able to check in 30 mins before 2 PM
Room: About time for some renovation. The room I have booked has no view.
Breakfast Buffet: Satisfying
Checking Out: Took 10 minutes, they will check the room first.
Overall: 4/5 Rating for me」
「This hotel has some good points:
1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests.
2. Have greats restos and shops nearby. Also near the CJH Conference area.
3. Has ample parking and nice garden plus heated pool.
However this hotel also needs improvement on the following areas:
1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience.
2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved.
3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted.
4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service.
We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff.」
「Maganda和malinis yung單位。單位所有者非常包容。Na-驚喜郎po kami sa 3 000比索的押金每間房間的房間損壞。印地語po kasi naka表示sa預訂確認。廚房設施hindi rin nakalagay sa預訂確認yung mga gamit如微波爐,加熱器,電飯和電爐,所以hindi kami naka pag準備和nakapag dala ng food na pwedeng macook早餐。但總的來說,所有的大亨和安全的ang lugar。到目前爲止,na享受naman namin ang pag留在namin並在baguio旅行。謝謝。」