Chateau de Maisons Suites是一家位於碧瑤市的公寓式酒店,提供寬敞的套房、現代化的設施和熱情周到的服務。我們為情侶、家庭和長期入住的客人提供舒適的休憩之所。我們積極歡迎各位賓客的到來,致力於在碧瑤市打造一個舒適寬敞的下榻之所。我們的核心理念是:寬敞的套房、齊全的設施以及熱情周到的個性化服務。
「太驚喜了,酒店位置方便,位於碧的中心,離我們一家人真的很愛的John Hay營也很近,反應新,所以很乾淨,很漂亮。工作人員非常友好,包容和熱情。每個人都是如此的驚人。這對我們的家庭來說是如此愉快的體驗,我們非常喜歡酒店,甚至早餐的食物也很好。我會給這家酒店一個很好的評分,因爲他們也以5-star的服務對待客人。對每個人的榮譽,我們一定會回來的。謝謝Chateau De Maisons在您酒店度過的偉大,驚人的住宿。」
「This hotel has some good points:
1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests.
2. Have greats restos and shops nearby. Also near the CJH Conference area.
3. Has ample parking and nice garden plus heated pool.
However this hotel also needs improvement on the following areas:
1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience.
2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved.
3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted.
4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service.
We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff.」