「The room that I booked was not what I received upon checking in. I had paid for 2 queen sized beds but gotten 1 queen and a sofa bed. Front desk informed me that they were out of 2 queen beds and sometimes third party apps uploads incorrect information. Service recovery was not the best. Credits were offers but that does not reflect the price differences between the two types of room. Not to mention that decision was made purely for the fact that I was promised 2 queen beds. Overall, hotel was okay, just not what I had in mind.」
「I wish this hotel existed every where. It was a beautiful spacious room and felt like an Airbnb with a full kitchen and washer/dryer unit but with the convenience of a hotel. Very nice gym and pool area. No traditional room service but you could order food from the restaurant at ground level through the QR code on the fridge and they would deliver it right to your door. Food was excellent. It was walking distance from the stadium as well as broadway- excellent location! 10/10 would recommend.」